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Mike Witherell
Community Expert
Community Expert
April 25, 2024
Question

Recent Acrobat Pro is losing basic functionality

  • April 25, 2024
  • 5 replies
  • 1889 views

Hey Acrobat Pro,

Since ~1991 I have been opening and reading PDFs in Acrobat. I want to simply attach to email to send the PDF to someone.

 

New-Interface-Acrobat Pro: "You can't. You have to allow Adobe to upload it to our Cloud, and we will allow you to send an email with a link in it. There is NO other way."

AI Assistant: "I will tell you several wrong ways that are not in current New-Interface-Acrobat Pro. I am completely unaware that the attach to email feature is gone in New-Interface-Adobe Acrobat Pro. Oh, btw, give me money to subscribe to me or else I will not answer you at all."

 

The actual answer? In Preferences > Email Accounts > turn off the checkbox that says: Always Send Files As a Link?

Yes... er, I mean, NO, it ignores this preference setting.

The real actual answer? View menu > Disable New Acrobat. Restart. Make it behave like it used to, and also look like it used to.

 

You gotta be kidding me. 

 
 
 

5 replies

Peter Spier
Community Expert
Community Expert
April 25, 2024

Some of us hopped off the Acrobat upgrade train ages ago, Version 10 still does all I need...

Mike Witherell
Community Expert
Community Expert
April 25, 2024

I don't really mind if stuff on the left swaps place to stuff on the right. But basic everyday functions like send to email? I have been mystified about font typeface and type size editing, too. It used to be in the right pane, but now where is it? And I find it difficult to discern whether I am in my installed desktop app or the browser version. And where is my document stored? Fundamentals like that have gotten muddy.

I like the Swiss-Army-Knife-ness of Acrobat, but it seems that the two screws that hold its ends together have fallen out.

Mike Witherell
Mike Witherell
Community Expert
Community Expert
April 25, 2024

I never considered not upgrading!

Mike Witherell
James Gifford—NitroPress
Legend
April 25, 2024

I'd just like Acrobat to load anywhere near as quickly as it did for years. Now I can open ID and be working on a doc in less time than Acrobat takes to show a first page.

 

I suspect it's all the cloud sh*t; count me among those who wants to be able to opt in or out of nonlocal functionality, as much for all these performance and function issues as anything.

 

Not Adobe, I know, but I can't even save a frakkin' Word 2016 doc any more without having to bypass the cloud options.

BobLevine
Community Expert
Community Expert
April 25, 2024

I do get a prompt when sending files via Outlook, but it's easy enough to turn off, and TBH, I do use on occasion so I can monitor the downloads.

Mike Witherell
Community Expert
Community Expert
April 25, 2024

Yes, indeed. Sometimes that is useful. 

Mike Witherell
John D Herzog
Inspiring
April 25, 2024

I really want to upvote this.

I would like someone to explain how new Acrobat is useful in any business sense. I know it destroys all efficiency for prepress.

Robert at ID-Tasker
Legend
April 25, 2024
quote

I really want to upvote this.


By @John D Herzog

 

John D Herzog
Inspiring
April 25, 2024

LOL. Thank you.