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Recovered file unable to open

New Here ,
Jun 19, 2023 Jun 19, 2023

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Hey guys - attempting to reopen a recovered file or two for indesign and cant seem to open it.

tried changing extesnions and all i get is "plug in may be missing... file formay unsupported... yada yada yada"

 

Wondering whether anyone had a clue on how it is possible to open and recover properly. 

 

I cant even add the file to this post

ta

 

TOPICS
Bug , EPUB , Feature request , How to , Import and export , Performance , Print , Scripting , SDK , Sync and storage , Type

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correct answers 2 Correct answers

Community Expert , Jun 19, 2023 Jun 19, 2023

When you say "recovered file" are these files that were opened automatically on a restart of InDesign after a crash and then resaved, or or are you trying to open files from the recovery folder? If the latter, that is not possible. Recovery data is only usable by the auto-recovery system in the program, and if that fails to open a crashed file you are out of luck.

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Community Expert , Jun 19, 2023 Jun 19, 2023

What file is that? There is no recovery file that the user can open. If InDesign crashes while attempting a recovery, you should plan on restoring a backup and working on that.

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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When you say "recovered file" are these files that were opened automatically on a restart of InDesign after a crash and then resaved, or or are you trying to open files from the recovery folder? If the latter, that is not possible. Recovery data is only usable by the auto-recovery system in the program, and if that fails to open a crashed file you are out of luck.

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Engaged ,
Jul 06, 2023 Jul 06, 2023

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Why there are files in recovery directory if Indesign does not use them, nor I can open them. 1GB!

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

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Normally InDesign DOES use them to auto-recover your work after a crash, but sometimes that data is also damaged and unusable.

It's important to do frequent saves, period Save As to re-write the file, and to have some sort of backup routine in place for important data.

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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What file is that? There is no recovery file that the user can open. If InDesign crashes while attempting a recovery, you should plan on restoring a backup and working on that.

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