Shift-Drag and Option Drag not working

[cre8tve works]

I am using InDesign CC and my Shift-Drag to constrain in a direction has stopped working. Also my Option-Drag to duplicate has stopped working. Both work fine in Illustrator. Any help is appreciated....

[patriciaf40930106]

YES!!! Cap Prince. I turned WebRoot off this morning and it was definitely the culprit. I was so relieved. The IT group just installed it and I hadn't given it a second thought.

[Don Matz]

CORRECT...I eliminated Webroot (unfortunately had to) and now all proportion key strokes work.

[StebbDesigns]

Quitting Safari works for me. Everything goes back to normal, then you can reopen Safari.

[Jami Sanderson]

for the non-IT department folks:
Webroot suppressing keyboard shortcuts in InDesign CC

[Gavin_Anderson]

A coworker of mine figured out what was doing it to mine. it was 1Password, an app used for securely storing your passwords and which allows you to use a key command to enter them into forms. Quitting InDesign and that, and then restarting InDesign first, solved the issue.

Thereafter I was able to open either program first without effecting InDesign adversely.

So, I would say that likely, any of these other programs could be restarted after resolving the problem. It seems to be something the happens after an update/install for one of these effected programs. Something is happening during the assignment of keyboard shortcuts. To me, since this is involving so many different programs, it points to a fault in the Apple install architecture, that it would allow an installer to take over keys that are already assigned, without warning.

[Steve Werner]

You may have an old version of 1Password. I've been using 1Password on my Mac for a couple years (latest version) with no such problem.

[Gavin_Anderson]

I've also been using 1Password for years now (good program, by the way — pricey, but worth every penny). I'm using v6.3.1 (631006), and when I have it check for updates it says it's completely up-to-date. Weirdly, though, when I download the most current version from their website (v6) and drag it into my apps folder, it says, do you want to replace the old version with this new one (likely just because of the download date). Just for kicks, I went ahead and replaced and opened it, and it also shows v6.3.1 (631006).

[carold21150814]

This fixed it for me:

Removed Chrome extension for LastPass and restarted Chrome.

I think it might be the LastPass extension or others like it as another master password program was mentioned previously.

Problem gone.

[helenea60951886]

Hey everyone, might be late to the party; i'm currently working on PS CC 2019 and had that issue, and while playing around and loosing my mind I realized this; pressing shift wouldn't constrain resizing as it's supposed to, it's actually the opposite now! Pressing shift allows you to free transform and when you leave it alone it constrain the drag.

Good luck everyone!

[Laubender]

helenea60951886  wrote

Hey everyone, might be late to the party; i'm currently working on PS CC 2019 and had that issue, and while playing around and loosing my mind I realized this; pressing shift wouldn't constrain resizing as it's supposed to, it's actually the opposite now! Pressing shift allows you to free transform and when you leave it alone it constrain the drag.

Good luck everyone!

That's a new feature with PhotoShop CC 2019 when using the Transform functionality.

Regards,
Uwe

[robertw5862680]

Just dropping a note here to say that I ran into the same issue with the latest versions of inDesign (14.0.1) and 1Password (7.2.4) and MacOS (Mojave 10.14.2).

Quitting1Password completely resolved the issue and then it was fine to reload it (no need to restart computer or InDesign).

[zippyzappydesigns]

I'm having the same issue and I don't have Firefox. Shift-Drag not working and Option-Drag not working. Very frustrating. Also, if I have a word with "il" it changes the text to another glyph. How do I fix this?