Shifting Text in a PDF during export

[Amanda_N2]

We placed a client provided PDF in an .indd file (CS6) and the font at the top appeared fine.  We then exported a print file and noticed after the project was finalized/printed that the top lines shifted up and down.  We took a closer look at the client provided PDF and noticed each text line was duplicated on top of each other.  The client wants a technical explanation of why their text shifted as such in print.  Anyone dealt with this before and know how this happens?

(in screenshot, print file is on left, client provided PDF is on right)

[BobLevine]

Can you post the client's PDF for us to take a look at?

[Amanda_N2]

Dropbox - 1_4pg_1464839_kathleen_o_shea_realtor-108438.pdf

Thanks!

[Willi Adelberger]

How did you make your PDF?

Why is the imagery of the PDF in CMYK, it should be in RGB for InDesign. Ask the client to provide you a PDF/X-4 for placing in InDesign, Images should remain in RGB.

[Amanda_N2]

We can certainly ask the client for this in the future, but the current proof has already printed - our print file will always be CMYK so it would be converted anyways.  We place all types of provided PDFs into our InDesign files, some in CMYK, and some in RBG and this has never happened before.  They just want an answer as to what caused this issue. 

[Willi Adelberger]

How did you make your PDF?

[Amanda_N2]

Apologies, missed that first question:

Description

    [Based on 'PUB_Press']

PDF Preset: Adobe Forum

Compatibility: Acrobat 5 (PDF 1.4)

Standards Compliance: None

General

    Pages: All

    Spreads: Off

    View: Default

    Layout: Default

    Full Screen: Off

    Generate Thumbnails: Off

    Optimize PDF: Off

    Create Acrobat Layers: N/A

    Export Layers: Visible and Printable Layers

    Include Bookmarks: Off

    Include Hyperlinks: Off

    Export Nonprinting Objects: Off

    Export Visible Guides and Baseline Grids: Off

    Create Tagged PDF: Off

    Interactive Elements: Do Not Include

Compression

    Color Images

        Bicubic Downsample at: 300 ppi

        for images above: 450 ppi

        Compression: Automatic

        Tile Size: N/A

        Quality: Maximum

    Grayscale Images

        Bicubic Downsample at: 300 ppi

        for images above: 450 ppi

        Compression: Automatic

        Tile Size: N/A

        Quality: Maximum

    Monochrome Images

        Bicubic Downsample at: 1200 ppi

        for images above: 1800 ppi

        Compression: CCITT Group 4

    Compress Text and Line Art: On

    Crop Image Data to Frames: Off

Marks and Bleeds

    Crop Marks: Off

    Bleed Marks: Off

    Registration Marks: Off

    Color Bars: Off

    Page Information: Off

    Page Mark Type: Default

    Weight: 0.25 pt

    Offset: 0.0833 in

    Use Document Bleed Settings: Off

    Bleed Top: 0 in

    Bleed Bottom: 0 in

    Bleed Inside: 0 in

    Bleed Outside: 0 in

    Include Slug Area: Off

Output

    Color Conversion: Convert to Destination (Preserve Numbers)

    Destination: Document CMYK - Coated GRACoL 2006 (ISO 12647-2:2004)

    Profile Inclusion Policy: Don't Include Profiles

    Simulate Overprint: N/A

    Output Intent Profile Name: N/A

    Output Condition: N/A

    Output Condition Identifier: N/A

    Registry Name: N/A

Advanced

    Subset Fonts Below: 100%

    Omit PDF: Off

    Omit EPS: Off

    Omit Bitmap Images: Off

    Transparency Flattener Preset: N/A

    Ignore Spread Overrides: N/A

    Display Title: File Name

    Language: English: USA

Security

    N/A

Warnings

[Willi Adelberger]

THe font is twice in the PDF, why it is shifted I don't know. If you inform us on hwo you did YOUR PDF, we would find the reason.

This PDF was originally set up in RGB and converted to CMYK, that is visible on the black elements, not professional done.