Some placed .jpgs appear blank

[sarahh80105949]

When placing a jpeg in Indesign before I place the thumbnail next to the mouse is there but when I place it it appears as a blank box, I have checked the link and all the info is there. Only happen for a few select images other ones are fine, I have tried re-saving images in different places but still encounter the same problem. Tried exporting the document to see if the image would show as PDF but export just fails. Working on Mac with newest update of Indesign.

[Srishti Bali]

Hi Sarah,

Looks like the JPEG files themselves are problematic. Would you mind sharing a sample file? I will try to place it at my end and see what happens. Also, please confirm a few more details like:

• Operating System
• Exact version of InDesign
• How these JPEG files were created?

Regards,

Srishti