the command+F does not work

[URBAN BRANDS]

Hello, I am working in a file that was originally created in 2022 version, suddently the find and change does not react at all- it is visible un the eadjust menu but only in light grey and the command+F does not work. 

inddeign is updated to 2023 version I am unable to run Find/Change command. It is present on the Edit tab its greyed out). I have restarted my computer two times and the program many times. There has been no change in this problem. I am also unable to reset my preferences. The ctrl + alt + shift keystroke when opening the program does not do anything at all. I am trying to put together a digital publication and I really need this tool to work!

Im owrking ina danish version 

[Bill Silbert · Accepted solution]

If you're having a problem with the keystroke method of resetting preferences then you might want to try the manual method.

To do so:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

To Windows users: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

[URBAN BRANDS]

Dear Bill - thansk for the help - I'm working on Mac - I found the folder but there is no folder and file called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” 

I have some other starting with adobe - see attached sceenshot. 

Do you have a surgestion to a new plan 🙂 

[Rishabh_Tiwari]

Hi @URBAN BRANDS ,

I'm sorry to hear that you're experiencing issues with the Find/Change command in Adobe InDesign. Please try the suggestions shared by Bill, and if it still doesn't work, you can also check if the language settings of your document match the language version of InDesign you're using. If you're working in a Danish version of InDesign, make sure the document's language is also set to Danish. Mismatched language settings can sometimes cause certain features to appear grayed out. Let us know how it goes.

Thanks

Rishabh

[URBAN BRANDS]

Hi - Thanks for the suggstion is it set in indesign or somehere else 

[Barb Binder · Accepted solution]

Hi @URBAN BRANDS:

As Bill pointed out, these files are hidden by default. On your Mac, you need to open Finder, hold the Opt and open the Go menu to access the Library folder. Similar instructions to what Bill provided, but in list form:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

[URBAN BRANDS]

Thanks you so much it worked in thr start up

[Rishabh_Tiwari]

Glad to hear that! Feel free to reach out if you need further assistance.