The indent to here keyboard command is not working

[AwolAD]

I've tried resetting preferences, but I can not get the Indent to Here (CMD-\) to work in InDesign 18.5. Going through the Menu bar does work as expected. I get the same result in both existing documents and new documents.  

MacOS 13.4.1 (22F82)

[Barb Binder]

Hi @AwolAD:

What happens when you use it? Is it opening 1Password or just not working at all? Were you using it successfully in 18.4?

~Barb

[AwolAD]

Hmmm... I do have 1Password but what would 1Password have to do with it? And to be honest, I don't know about the version. This has been since I started using on my new MacBook as opposed to my work one (laid off). 

[Barb Binder]

Hi @AwolAD:

Cmd+\ is the command to launch 1Password, and to fill out data on a webpage using 1Password's login info. Is it opening? I'd like to rule that out, first.

See https://community.adobe.com/t5/indesign-discussions/short-cut-text-alignment-help-please/m-p/1406474....

How exactly did you reset preferences? The keyboard on launch or manually removing cache and preferences?

~Barb

[AwolAD]

That was it. So THAT's going to get changed ASAP. I wonder if I did it years ago on my work machine and just forgot. Thank you, and I'll mark it solved!

[AwolAD]

Well, I was wrong. I removed the keyboard command from 1Password. Quit the app and restarted it. Verified it's not showing as the command in 1Password anymore. I've tried resetting preferences in InDesign, and have even removed and reinstalled it, but the keyboard command for InDesign still isn't working. 

Any other ideas? 

[Barb Binder]

Oops. Ok. Next up, check the keyboard shortcut in InDesign. Is it showing Cmd+\? (Ignore the arrow—that was for the other thread, in case he wanted to change the shortcut.)

~Barb

[AwolAD]

Yup. It's showing correctly in Keyboard Shortcuts in InDesign. I'm going to try deleting it from ID and "creating" one. 

[AwolAD]

OK. Now I've got it. There are two places you have to quit 1Password. Both the app itself, and the shortcut from the system Menu Bar.

So here's the steps I had to follow:

Open 1Password, go to Settings, delete the shortcut. 

Quit 1Password from the application menu bar. 

Quit the 1Password shortcut from the System Menu Bar. 

[Barb Binder]

OK, so this was 1Password's shortcut interferring with the InDesign shortcut.

Thanks for coming back to confirm.

~Barb

[Barb Binder]

Excellent! I'm glad it was that easy. And thank you for marking it as solved. 

~Barb