This file is already open by another user--I am the only user!! (WINDOWS 11)

Community Beginner ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

I am unable to open a file from the initial InDesign screen of recent documents. The message is "This file is already open by another user.." I am the only user as it is my Windows 11. I am using the current version of InDesign 17.2. This is the first time it happens. Can someone please help identify the problem? I´s desperate!!

Those are the files I´d like to recovery

JuliaBreithaupt_0-1649891747201.png
The menssage:

JuliaBreithaupt_1-1649891796195.png

 

 

 

TOPICS
Bug

Views

118

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

And my files are beeing saved directily on my notebook (It is an Acer)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

Sounds like the lock file is not being deleted when the file is closed. Check in the folder where the file is saved for a .idlk file and delete it.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

I believe that you're right, althought the file was an Unsaved file. I could just find it´s RecoveryFile Data at C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#].0\en_US\Caches\InDesign Recovery

All the files related to this particulaty file are those:

JuliaBreithaupt_0-1649895446389.png

I believe that none of these are .idlk files, right? I couldn't find any hidden or locked files. There is another way to find it? 

 




Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

Copy link to clipboard

Copied

Sorry, I didn't pay attention to the screen grab of the file names originally.

Those are all no-longer-useful bits and pieces left over from an editing session, except for the log file which you would read with a text editor and InDesign SavedData, which is part of the preferences set and not user-readable. All of these files are stored in the caches folder in your user profile and are not something that would normally appear in an "open recent" list. Not sure how you even got them to come up.

None of them are in any way something that you would find useful to open, even if you could. They are not InDesign documents, and the error message is misleading. These files would be in use currently by InDesign itself.

Except in the case of improper application termination (crash, power failure, force quit) where a restart would trrigger an auto-recovery attempt for whatever was open, any unsaved document is just lost if closed. Previously saved documents, but edited and not saved in the current session, would lose the current session edits if closed.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 14, 2022 Apr 14, 2022

Copy link to clipboard

Copied

I was affraid that it would be that. Thank you so much to responding and trying to help!

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

Copy link to clipboard

Copied

LATEST

Are you able to open your other .indd files you've worked on recently?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

Copy link to clipboard

Copied

Julia says: "And my files are beeing saved directily on my notebook (It is an Acer)"

 

Hi Julia,

where exactly are your InDesign document files saved?
Perhaps on a Dropbox volume? Or on OneDrive?

 

If on Dropbox make sure that the Smartsync feature is turned off.

 

Regards,

Uwe Laubender

( ACP )

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines