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This file is already open by another user or another application / updating linked files

New Here ,
Mar 03, 2024 Mar 03, 2024

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Hi all,

 

I was wondering if anyone could help with a problem I've been experiencing in Indesign.

 

I have some files I have linked from an illustrator (.ai) file in Indesign and whenever I save changes on the illustrator file and attempt to update the links on the indesign file I am met with the following error message.

 

This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it.

 

The files are stored on my own hard drive and I'm the only computer with the file open.

 

Looking through similar threads I have tried deleting my cache, deleting the .idlk file, restarting my computer and uninstalling InDesign.

 

Anyother suggestions would be helpful.

 

Many thanks

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Community Expert ,
Mar 03, 2024 Mar 03, 2024

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Please provide some system information: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

Have you tried shutting down your computer and restarting it? Does to still show the same message?

 

Does this only happen with one file, or with another file which have a link to the same Illustrator file?

 

 

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