Three Control panel icons unresponsive

[sidneydavenport]

The Control panel menu (gear), hamburger, and lightning bolt icons are unresponsive. I particularly miss the link to "no break".)

I'm using version 20.5 on Windows 11 Pro. I reset preferences and rebooted but that did not help.

Thanks...

[Abhishek Rao]

Hi @sidneydavenport,

Thanks for sharing the details. Since you already tried resetting preferences and rebooting without success, could you let me know if this happens across all documents or only with certain files? It would also be helpful if you could share a short screen recording showing the issue in action for a closer look. In the meantime, please try switching to the Essentials workspace or resetting your current workspace to see if that restores functionality to the Control panel icons.

Looking forward to your update.

Abhishek

[sidneydavenport]

Thanks Abhishek,

Between yesterday and today it resolved. I worked on the same set of files for about a week and always had the problem but when I checked just now the icons are responsive in the files I had been working on and also other files.

[Peter Spier]

You should asl try the alternate methods of resetting prefs, and for clearing the cache files, which you will find at Reset InDesign Preferences and Other Troubleshooting 

[sidneydavenport]

Thanks Peter, I didn't have to do further troubleshooting but I'm glad to have this link on hand.