Toggling between windows, Indesign freezes the entire computer

[christinav92292327]

Hi all:

In a bit of a pickle with InDesign - hoping a kind soul has an answer as all my college project finals are within this program.

Boot up InDesign, no issues. Can edit and manipulate everything perfectly. HOWEVER, if I toggle between ID and Google Chrome, when I come back to Indesign, the program freezes my entire computer. No spinning wheel of death, complete freeze until I manually shut it down. **This also happens after I apply edits, save the InDesign file, and exit the program. The program freezes as it shuts down.

Yes, reinstalled it.
No, no viruses that I know of... no shenanigans of downloading weird things.

Unsure what it is, but would love to fix it to edit these final projects!

Please help!

[jenab28983036]

I have been having the same issue recently with my Macbook Pro. I wasn't sure if it was InDesign, Photoshop, Illustrator or all three being the culprit as I switch back and forth between the programs. I'm also not the only one having the issue recently as a couple of friends also asked the same question last night.

[christinav92292327]

Does your entire computer freeze up or just the program? I am growing furious at Adobe because there is nothing I can do/look up that will fix it.

[jenab28983036]

Yes! The entire computer freezes up and I have to manually shut down. It's been the past week or two that it has been happening.

[Steve Werner · Accepted solution]

If you have a Mac with an Intel GPU, turn off the GPU. In InDesign, this is in Preferences > GPU Performance. Uncheck GPU Performance.

[christinav92292327]

Steve, so far, so good.... You may be the hero we needed. Will update as I use it more tomorrow.

[mikec44713159]

STEVE!!! you are my hero dude, was having a bad day, computer kept freezing and an angel named Steve Werner answered my prayers.

Thanks again!