Transfer of purchased plug-in

New Here ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

I have an Adobe account via my employer which needs to be renewed each year. Last year it was obligatory to use my private email for this purpose, this year I need to use my workmail. Is there a way for me to transfer this plug-in I purchased on the account via the private email to the new one via the workmail?

TOPICS
How to

Views

27

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

It is probably up to the seller of the plug-in more than any aspect of the Adobe account. Contact them and see if they will move the license from one account to the other.

 

|| Word & InDesign to Kindle (& EPUB): a Professional Guide (Amazon)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 29, 2022 Aug 29, 2022

Copy link to clipboard

Copied

LATEST
This is the reply received from Blur:


D.O. ( Blurb Support)

Aug 29, 2022, 3:57 PM PDT

Hello again.

I am sorry to hear you're getting a bit of the run around.

Our plugin will work no matter who's in control of the Adobe license, but to change the email or other account details, that has to be done directly with Adobe.

Please let me know if I can assist any further.

Best regards,

Devlin
Blurb Customer Support

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines