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1

Trouble loading analytics

Contributor ,
Feb 12, 2021 Feb 12, 2021

I always have such a nightmare trying to view my analytics on my online dashboard... the vast majority of the time all I see is the loading icon:

Screenshot 2021-02-12 at 11.06.20.png

...and then when it does eventually load up, I just get a screen full of '00's:

Screenshot 2021-02-12 at 11.04.48.png

It generally takes a minute or so of repeated attempts before I am actually able to view my stats. This is how it's been since I started using the online publishing feature about a year ago.

 

Is this ever likely to be fixed?

TOPICS
Bug , EPUB , How to , Performance , Publish online
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Community Expert ,
Feb 27, 2021 Feb 27, 2021

Yes, It take more time loading. 
You can leave your feedback here: https://indesign.uservoice.com

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Participant ,
Jan 18, 2022 Jan 18, 2022
LATEST

Did you ever find a solution for this? Usually mutliple tries solves my issues but it's not functioning today... 😕 

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