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Trouble with licence
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/t5/indesign-discussions/trouble-with-licence/td-p/9602611
Dec 26, 2017
Dec 26, 2017
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Hi, few days ago I bought my InDesign, but today it could not find subscription and I could not find an invoice in my mailbox.
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/t5/indesign-discussions/trouble-with-licence/m-p/9602612#M83248
Dec 26, 2017
Dec 26, 2017
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This is a question only for support or/and your Adobe reseller.
Contact Customer Care - click the link.
Here we have a community of users, not a support.
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LEGEND
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/t5/indesign-discussions/trouble-with-licence/m-p/9602613#M83249
Dec 26, 2017
Dec 26, 2017
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Also double check your Adobe ID. This is everything. It tells where to send emails. If you sign in with a different Adobe ID, then you have no subscription. If you were signed in with someone else‘s Adobe ID when you paid, then someone else had the subscription and you do not.
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