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Unable to import existing preferences in InDesign 19 version

AKS666
Participant ,
Oct 10, 2023 Oct 10, 2023

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That's really bad. I do not have the time to check the preferences with the older version to look what preferences I had and the worse thing is, ALL defined colours are gone... Same is for formats and stuff, I have to do everything from the scratch, this is really really bad!

So please let us use the preferences of the older version as it always worked that way before!

 

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correct answers 2 Pinned Replies

Rishabh_Tiwari Adobe Employee
Adobe Employee , Oct 11, 2023 Oct 11, 2023

Hi @ELPrepress ,

 

Sorry to hear about the trouble. We have received similar reports from other users and have logged a bug. Please stay tuned to this discussion for the update on the bug. I'd also request you to share the v18 preferences folder saved at these locations: 

Mac: ~/Library/Preferences/Adobe InDesign/Version [#]
Win: %USERPROFILE%\AppData\Roaming\Adobe\InDesign\Version [#]

Rishabh_Tiwari_1-1697058506056.png


You can add the file to a shared location and share it with us at sharewithID@adobe.com


Thanks

Rishabh

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Sanyam Talwar Adobe Employee
Adobe Employee , Oct 12, 2023 Oct 12, 2023

Hi all, 

We are able to reproduce the issue in-house with customer-specific preference. We would want to validate if all of you are facing similar issues or not. Hence we would request you to zip your preference for InDesign 18.0 and share it with us at sharewithID@adobe.com

Thanks and Regards

Sanyam Talwar (he/him)

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Julie_28-180
New Here ,
Dec 11, 2024 Dec 11, 2024

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So how was it achieved? My files are a couple of years old and I have just purchased creative cloud and I would love to use my old settings.

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