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Unable to Open IDML File - Never Happened Before

New Here ,
Apr 18, 2024 Apr 18, 2024

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Hi everyone!

 

I have been working in an IDML file for a few weeks now and I've never had a problem with saving/opening. Last night, I saved the file like normal however, when I went to open the file this morning a message popped up saying: Cannot open the file "filename.idml." Adobe InDesign may not support the file format, a plug-in that supports that file format may be missing, or the file may be open in another application. 

 

Can someone please help me fix this - it's for a school project and I'm very anxious on potentially losing 30 pages of work.

TOPICS
Bug , Feature request , How to , Performance , Publish online

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Are you saying that everytime you save you use IDML? If so, why? If not, please back up and give us some more details such as InDesign version and operating system.

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New Here ,
Apr 18, 2024 Apr 18, 2024

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The issue only occurs for this one exact file. I save my other projects as .idml and there's no problem in opening them. I'm up to date as I'm using InDesign 2024.

I work on a mac - like I have been for years. Last night as I was saving the file like I usually do to a harddrive (I dont like using Adobe Cloud) everything saved normally. When I went to work on/open the file this morning, it would not open.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Why are you doing this? Just save it as INDD. There is no reason to save as IDML here.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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Maybe the IDML itself got corrupted. Can you share the file for us to review? You can also try and open it as a ZIP, ideally it should unzip with containing a bunch of xml files

-Manan

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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@Jessica36831509ccbx 

 

The dot at the end - is a typo or do you have it in the file name - "filename.idml>>>>.<<<<" ?

 

If it's not a typo in your message - you need to remove it.

 

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