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Unable to Open InDesign File After 2025 Update

New Here ,
Oct 17, 2024 Oct 17, 2024

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Hi
I'm have a problem with my file. I can't Open file after 20.0 updating.

It just appear coverting file pop-up only. 

So can I back to previous indesign version or can i do anything that make it open again

Thank you. 

 

 

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Bug , How to , Performance

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correct answers 2 Pinned Replies

Adobe Employee , Oct 24, 2024 Oct 24, 2024

Hi everyone, 

 

Thanks for your reply! I wanted to inform you that there’s a bug logged regarding the issues you're experiencing after the 2025 update, and the product team is already working on a fix. I’ll keep you posted on any updates as soon as they become available.

If you have any other questions or need assistance in the meantime, please feel free to reach out!

 

Best,
Abhishek



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Adobe Employee , Nov 28, 2024 Nov 28, 2024

Hi everyone,

 

Thank you for your patience while we investigate the issue, there is an update from the product team which I would like to share. 

The product team has discovered that the affected file contains a phantom link, which unfortunately cannot be deleted or re-linked easily. This issue has been reported in previous versions of InDesign, and I completely understand the frustration it may cause.

To resolve this, I recommend the following steps:

  1. Export the document as an IDML file in InDe
...

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New Here ,
Nov 27, 2024 Nov 27, 2024

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same problem. V 20.0.1 won't open v 19.5 files. I'll roll back to version 19.5.1 but senseless that the first iteration of 20 won't work with any other files. 

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Community Beginner ,
Dec 18, 2024 Dec 18, 2024

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I'm having the same problem too. IT updated my computer to Sequoia and I updated ID to 20.x and my Adobe experience went from lightning fast to a block of wood. The combo Sequoia and ID 20.x is horrendous. So... i downgrade my ID to 19.x, and find that every file... I TALKING EVERY ID FILE I OPEN SAYS "Cannot open "xxx.indd" becasue it was saved with a newr verion of Adobe InDesign (20.0). You must use that version or later to open the file. To enable it or to be opened in this version, choos save as InDesign CS4 or later, or export to IDML." then i get to convert or open with the IDML which I rarely ever keep becasue i don't want to confuse the actual file with some second. WHY ARE WE BETA TESTING FOR ADOBE? THIS SHOULD NOT HAPPEN CONSIDERING WHAT WE SHELL OUT ANNUALLY!

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