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1

Unable to Print from InDesign; 'document contains links to files/URL(s) that accessible.'

Community Beginner ,
Aug 04, 2021 Aug 04, 2021

HELP!  I am unable to print my InDesign document.  The error message states 'This document contains links to files/URL(s) that are not accessible. Please check your network connectivity or the original source of content.'  When looking at the links page, there are no errors issued.  Preflight shows no errors.  

 

I've gone to System Preferences/Security & Privacy/Privacy/Files and Folders, and verified that 'Document Folder' is checked under Adobe InDesign.

 

Any other suggestions?  Thank you!

TR

 

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correct answers 4 Correct answers

Community Expert , Aug 05, 2021 Aug 05, 2021

If this is just one document with the issue, maybe the document is corrupt.

Try opening the document and saving it as an IDML and then open the IDML in InDesign. Hopefully the issue will go away in this new document.

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Enthusiast , Aug 06, 2021 Aug 06, 2021

Hi,

 

I'd place the ID document in a folder somewhere in my hard drive (the desktop would be ok), I'd open it and then I'd open the links palette (not "hyperlinks", just "links"). All the links there should appear all right, with no warning or missing icon.

- If there's any of this icons, you have to go to the troublesome link and relink it so that it is somewhere accesible to InDesign.

- Now, if all the links seem to be ok but you still have this problem, select al the linked files in that palette

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Community Beginner , Jun 19, 2023 Jun 19, 2023

I am having the same problem. I updated my system, I was running an earlier version of indesign, now on 18.3 and links panel says they are there, but I get the same error message when trying to export a pdf. I need to go in and relink all the links manually and the box to search for links in the same folder is greyed out. It doesnt mention any problem with links except when I go to export. All these files are find inprevious versions of indesign... but the upgrade its not. Not ideal to have to m

...
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Community Expert , Jun 21, 2023 Jun 21, 2023

If you are on Mac, check that your Adobe apps have Full Disk Access in your System prefrences > Security & Privacy.

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Community Beginner ,
Aug 29, 2023 Aug 29, 2023

Thank you Brad!  This worked for me-- I clicked them on and also saved my file as an IDML, then reopened and voila... no more bizarro screen image issues. Thank you!!

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Community Beginner ,
Jun 22, 2023 Jun 22, 2023

OMG absolute legend! THANK YOU!!!!!!! Its worked. 

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New Here ,
Nov 22, 2023 Nov 22, 2023

thank God for good Samaritans like you Brad. THANK YOU.... you saved me!

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New Here ,
Feb 29, 2024 Feb 29, 2024

Brad Rocks!!! That was my problem too! I have know idea when it changed... I package documents all the time. 🙂

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New Here ,
Jun 13, 2024 Jun 13, 2024

This worked for me. Thanks!

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New Here ,
Mar 27, 2025 Mar 27, 2025
LATEST

Tired everything and nothing worked. At the end I uinstalled InDesign and Installed a fresh one. IT checked all the connections and reconnected me back to to the server under system settings and it worked! 

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