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Unresolved or out of date cross references in the document

Explorer ,
Jul 19, 2012 Jul 19, 2012

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hi, i was going to export my document into PDF for press and this massage "There are unresolved or out-of-date cross references in the document" showed up. I can't find out where the problem is, because ID signals no error in the document in the Preflight... i checked all the hyperlinks and converted them into text but it didn't solve the problem.  any hints? thanks a lot

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correct answers 3 Correct answers

New Here , Jun 21, 2013 Jun 21, 2013

I had the same problem. After a bit of sleuthing I found the following easy solution:

Top Menu: drill down: Window > Interactive > Hyperlinks

this will open a panel, with the offending cross references shown in the list (it will have a little "red flag")

select it

then on the bottom / left of the panel you will find an icon (arrow pointing to a page), click that icon and it will take

you directly to the location of the offending un-resolved cross reference. And you can resolve it!

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New Here , Mar 22, 2015 Mar 22, 2015

Hi Amy,

You probably figured this out but now (I hope so in any case, seeing we are 6 months further now ) , but just in case...

I'm using Indesign CC and experienced the same problem.

Finally found the missing reference by going to: Window [menu] -> Type & Tables -> Cross References

There I finally found which reference I had overlooked.

Regards,

Philippe

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New Here , Sep 13, 2018 Sep 13, 2018

I'm try to view the text in "edit in Story Editor" and search for this itemScreen Shot 2018-09-13 at 11.55.52 PM.png. Delete it if possible, and my problem solved.

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Community Expert ,
May 31, 2024 May 31, 2024

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@keithconover

 

Can you share your document? On priv is perfectly fine if you prefer. 

 

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Engaged ,
May 31, 2024 May 31, 2024

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The version that is misbehaving is publicly posted at http://www.conovers.org/ftp/AppSAR-Source-Files/AppSAR-6-Wilderness-First-Aid-1.indd. Having an expert like you look at it would be great!

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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@keithconover 

 

I think "broken" Hyperlinks are the ones that have no source or destiation or both:

 

RobertatIDTasker_1-1717250477968.png

 

Attached is a full report as a TXT file - but you should rather open it in Excel or something like that.

 

There are 617 rows - but broken Hyperlinks are "only" 352.

 

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Engaged ,
Jun 01, 2024 Jun 01, 2024

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>Dopeslap to my forehead<  Of course you got all of the errors. Chapters 1-6 are all part of Volume I and have lots of cross-references between them. You would need to download chapters 2-6 from http://www.conovers.org/ftp/AppSAR-Drafts/Individual-Chapters  into the same folder to make at least most of those go away. Sorry, I should have thought of that before.  

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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quote

>Dopeslap to my forehead<  Of course you got all of the errors. Chapters 1-6 are all part of Volume I and have lots of cross-references between them. You would need to download chapters 2-6 from http://www.conovers.org/ftp/AppSAR-Drafts/Individual-Chapters  into the same folder to make at least most of those go away. Sorry, I should have thought of that before.  


By @keithconover

 

I wasn't checking cross-references - only Hyperlinks. 

 

Even if source or destination is missing - like in case of a missing link to linked file - both should be present. 

 

So if Hyperlink is incomplete - no source or destination or both - I think it can be considered as "bad"? 

 

I have some of your chapters from before - but I thought something was wrong when InDesign started to open them - so I ZIPped them and processed only this file - but I'll download them and try again. 

 

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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quote

You would need to download chapters 2-6 from http://www.conovers.org/ftp/AppSAR-Drafts/Individual-Chapters 


By @keithconover

 

There are only PDFs?

 

RobertatIDTasker_0-1717290763812.png

 

1b attached.

 

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Engaged ,
Jun 02, 2024 Jun 02, 2024

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>>two dopeslaps to my head<< I was hurrying to get to the ER for my 7P-2A shift because I realized there was a Kenney Chesney concert in Pittsburgh and my shift was going to be awful, not to mention traffic.

 

The .indd files are at http://www.conovers.org/ftp/AppSAR-Source-Files/

 

Sorry!

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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@keithconover 

 

For some reason - a bit smaller (*) - attached - but it can't be compared directly with the previous ones as there are extra Destinations not present before.

 

Still - 352 "broken".

 

AppSAR-6-Wilderness-First-Aid-1c.txt - raw export done right now

1a.txt - sorted by ID - when processed alone few days ago

1c.txt - sorted by ID - processed today with other INDD files present in the folder and automatically opened by InDesign

 

If you have TotalCommander or something like that - you can compare them:

RobertatIDTasker_0-1717435615754.png

 

(*) - the reason why file generated today is smaller:

RobertatIDTasker_1-1717435975814.png

Presence of other INDD files made some of the Hyperlinks partially "correct".

 

So maybe Hyperlink doesn't have to have Source AND Destination to be valid?

Because some of the Hyperlinks - that had no source/destination before - now have destination - but still no source?

 

Like this one:

    21615   AppSAR-6-Wilderness-First-Aid-1.indd Hyperlink Document             Solid Hyperlink destination document not found. Please verify the document's location in the Hyperlinks panel before choosing this hyperlink. FALSE Thin 740     Cross-Reference 156          

FALSE

 

 

    21615   AppSAR-6-Wilderness-First-Aid-1.indd Hyperlink Document             Solid   FALSE Thin 740     Cross-Reference 156           FALSE
    15901   AppSAR-6-Wilderness-First-Aid-1.indd HyperlinkTextDestination Document                 FALSE   22     Weather? There’s an App for That 1            

 

So are they OK or still "broken"?

 

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Engaged ,
Jun 12, 2024 Jun 12, 2024

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Well, I found at least part of the problem. After I checked the hyperlinks panel, and found no errors, but before I saved the version in question, a major publisher of medical journals changed the URLs to all of their articles. Being that I wanted this textbook, at least in the PDF ebook form, to be very interactive, I had put in a URL to click for each of the (many) reference. I just spent a few hours correcting all of these. I will document the details of how I did this in a new post. There is still one hyperlink that shows a red ball but works perfectly when I click on it. I am quite suspicious that these (I have some in the other chapters as well) have some sort of "accept cookies" or "privacy notice" or "four free articles" popups that I have bypassed, but InDesign can't get past. The one in this chapter is https://www.sciencedirect.com/topics/medicine-and-dentistry/sodium-appetite. As before, the Links Panel shows no yellow-triangle exclamation-point signs, the Cross-Reference Panel likewise shows no errors. But still, when I export a PDF, that same error box nags me. I then updated the two Tables of Contents thinking the error message might be to these needing to be updated. However, updating them did not get rid of the error message.

 

I have started using an .icml (InCopy Markup Language) file for some text that, at the beginning of each chapter, needs to be the same. However, there is no indication from the InCopy icon at the top of that text frame that it needs to be updated. (I found that I could save the text in an .icml file, and then save the frame as well as the text as an object in an InDesign Library. That way I could just drag it from the InDesign Library into each chapter. Slick!)

 

I then brought up the Book Panel for the entire volume (six chapters) and from the hamburger menu, selected "Update All Cross References" and got this error:

 

Update-All-Cross-References-Error.jpg

Sigh.

 

The chapter in question is Chapter 6. The volume in question is Volume I. All of the source files are in http://www.conovers.org/ftp/AppSAR-Source-Files/.

 

 

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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@keithconover 

 

Is this the culprit?

RobertatIDTasker_0-1718232364612.png

 

Here are few incorrect URL destinations:

RobertatIDTasker_0-1718234168508.png

 

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