URGENT: Adobe print pdf exporting zero bytes

[defaulth83phpcfda8l]

Hi there, 

Currently on a tight deadline and i need to get 600 brochures delivered by next week and I am unable to export print pdf. Every export says 0 bytes pdf and does not open. I need answers soon because this is making me look very bad at work. 

[James Gifford—NitroPress]

What version of ID, and on what OS? There have been some reported problems with PDFs recently; the solutions seem to boil down to "update your OS" (mostly for MacOS), and "roll back your ID version to a prior, stable one."

There are, of course, other possibilities — have you tried various PDF settings, other documents, exporting to a local folder (not network or cloud), etc.? Are there any specific error messages, or does the export simply "conplete" without actually writing the output file?

[Joel Cherney]

You might be able to find some information to answer the last of James' questions if you go to Window -> Utilities -> Background Tasks and try to export another PDF, and report what you see in the Background Tasks panel while the PDF tries and fails to export. 

[JR Boulay]

I've already solved a similar problem by saving in IDML format, saving the IDML as INDD, and then I was able to export as a PDF from the new INDD document.

[TheHappyPrinters]

Did you just update to INDD 24?

Are you saving to your HD or a Server?

Try saving to an alternate location and or changing the file name.