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Whenever I enter full screen mode in InDesign, my designs look distorted like this:

New Here ,
Nov 23, 2019 Nov 23, 2019

IMG_9307.jpg

 

Has anyone dealt with this issue before? This started happening to me when I got my new MacBook Pro. All the specs seems to be fine and Apple Support has determined it's not a hardware issue. Any ideas?

 

Thanks!

TOPICS
Bug , Performance
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Community Expert ,
Nov 23, 2019 Nov 23, 2019

Turn off GPU Performance

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New Here ,
Nov 23, 2019 Nov 23, 2019

Hi Bob,

 

Thanks for the reply. That worked, but does that effect the quality of my display/designs? I bought a better graphics Macbook to have the best performance possible 😕 

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Community Expert ,
Nov 23, 2019 Nov 23, 2019
GPU Performance has been wonky since it was introduced years ago. It will have no effect on any output at all.
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Community Expert ,
Nov 24, 2019 Nov 24, 2019

Which version of InDesign are you using – early versions are not optimised for hi-res screens.

Have you selected High Quality Display from View > Display Performance?

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

Derek, this is a well-known issue with GPU Performance and it seems to be worse with InDesign 2020 in preview or presentation mode.

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Community Expert ,
Nov 24, 2019 Nov 24, 2019

Yep; I appreciate that Bob, I was giving additional info in case the OP was having additional issues with his display.

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New Here ,
Nov 24, 2019 Nov 24, 2019
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I'm using InDesign 2020 and my display performance has always been on high quality display. Seems to be an issue with GPU Performance as turning it off solved the issue. I hope Adobe fixes this soon! Thanks for the replies all.

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