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White box showing up behind my logo images once I export my file

Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Hello! I'm new to InDesign, and having a very annoying issue. I have these white boxes showing up behind my logo on my design; however, it is not happening when I look at the project in InDesign. There is no white color/swatch selected; clear is selected as the color. Everything looks fine when I work on it, but when I export it the boxes come back. I have done every bit of advice I have seen for other similar issues online, but I don't know what to do!Screen Shot 2023-02-28 at 12.33.27 PM.pngScreen Shot 2023-02-28 at 12.33.52 PM.png

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Bug , Import and export , Print , Type

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correct answers 1 Correct answer

Community Expert , Feb 28, 2023 Feb 28, 2023

Check the logos and be sure they are .psd or .png with a transparent background.  Do not flatten them.

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Also, I don't know why it says I have black selected there. I must have hit that by accident when I took the screenshot, but it is not the typical setting.

 

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Most likely you are exporting to a version of PDF that flattens transparency. Have a look at InDesignSecrets » Blog Archive » Eliminating the White Box Effect 

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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sorry, thaat link is out of date. That page is now at https://creativepro.com/eliminating-the-white-box-effect/

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Thanks so much for the help. I actually have overprinting on and it still looks fine in InDesign and then exports this way...

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Check the logos and be sure they are .psd or .png with a transparent background.  Do not flatten them.

Lee- Graphic Designer, Print Specialist, Photographer

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Thank you! How do I ensure they aren't being flattened? Maybe I am unintentionally doing that...

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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Actually this worked! Yay! I reuploaded the images as png files (idk what they were before) and that corrected it! Thank you.

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