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3

Why is InDesign showing document is open but is not showing?

Advisor ,
Feb 16, 2024 Feb 16, 2024

The document I'm working in open and the pages show in the palette but not on screen. How do I get the pages to show on screen? Right now, see screen shot, InDesign is showing clear through to another app which is open... 

Screenshot 2024-02-16 at 1.12.31 AM.png

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correct answers 1 Correct answer

Advisor , Feb 16, 2024 Feb 16, 2024

If this has gotten to that point I did try one last thing before deleting preferences, I restarted the computer. I thought I had already dont this to no avail but this time it worked! Indesign is restored to it's old self and I'm now able to get back to work. Thanks for help everyone!

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

Hi,

 

Have you tried clicking on the indesign icon in the doc, I think the document might be minimised.

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Advisor ,
Feb 16, 2024 Feb 16, 2024

I don't see a InDesign icon, in fact I don't see the doc. I've never had this happen before and using InDesign since it was released decads ago.

 

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Community Expert ,
Feb 16, 2024 Feb 16, 2024
quote

I don't see a InDesign icon, in fact I don't see the doc. I've never had this happen before and using InDesign since it was released decads ago.


By @Ken Nielsen

 

Can you please elaborate...

 

There's the Dock with the InDesign icon in your screenshot:

 

leor_0-1708146095628.png

 

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Advisor ,
Feb 16, 2024 Feb 16, 2024

Tried that now and didn't phase it. Still the same.

 

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

Can you go to Window> Application Frame and turn it on? Do the pages show now?

 

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Advisor ,
Feb 16, 2024 Feb 16, 2024

Window > Application frame does not seem to exist on my computer...Screenshot 2024-02-16 at 8.44.53 PM.png

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Community Expert ,
Feb 16, 2024 Feb 16, 2024
quote

Window > Application frame does not seem to exist on my computer...


By @Ken Nielsen

 

This is not an InDesign menu. Looks like it's from Lightroom.

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Advisor ,
Feb 16, 2024 Feb 16, 2024

It is, I'm scattered over too many projects right now. Let me go back and get re-oriented. Thank you leo.r

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Advisor ,
Feb 16, 2024 Feb 16, 2024

Window > Application Frame is checked and has been checked throughout but still same show through and no document showing.Screenshot 2024-02-16 at 10.04.11 PM.png

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

also, are you using a second monitor?

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Advisor ,
Feb 16, 2024 Feb 16, 2024

Just one monitor.

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

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Advisor ,
Feb 16, 2024 Feb 16, 2024

If this has gotten to that point I did try one last thing before deleting preferences, I restarted the computer. I thought I had already dont this to no avail but this time it worked! Indesign is restored to it's old self and I'm now able to get back to work. Thanks for help everyone!

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New Here ,
Apr 15, 2025 Apr 15, 2025
LATEST

Great this resolved my issue...the document was on the 2nd montor, thanks!

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