Can't copy/paste from Illustrator to Indesign (CC2019)

[evahronn]

Hi everyone

I have a problem with copy/paste from Illustrator to Indesign stopped working.

I copy a vector from Illustrator and when I try to paste to Indesign, the "wait" wheel starts rolling and goes on for about 40 seconds and after that nothing is pasted.

I've already tried the following:

• Restart both apps
• Restart the computer
• Delete preferences in both apps
• Uninstall both apps and reinstall again
• Copy/paste works from indesign to illustrator but not the other way
• Copy/paste works from Illustrator to Photoshop for example
• Copy/paste text works, but not if I copy/paste the text box itself
• I've tried to copy from more than one Illustrator doc and into more than one indesign docs

Has anyone had the same problem?

[Laubender]

Hi evahronn ,

what's your operating system?

Did you test with a simple rectangle selected in Illustrator?

Note: You'll need a fill color or a stroke weight defined.

Otherwise you'll get an error message if you try Paste with InDesign.

Regards,
Uwe

[evahronn]

Hi Laubender​

I have a MacOs Mojave 10.14

Yes I tried a simple filled rectangle as well as a few version of vectored logos. Same thing happens.

[Laubender]

Hm.

Look into Illustrator's preferences.

Is Including SVG Code disabled?

From my German Illustrator CC 2019 preferences on Windows 10:

Regards,
Uwe

[evahronn]

Laubender​

The "Include SVG Code" is selected. I tried deselecting it but it didn't change anything.

What I have noticed now is that both Illustrator and Indesign freeze for 40 secs when I try to copy/paste.

[Laubender]

I would suggest to disable "Include SVG Code".

Ok. Then look into InDesign's preferences for clipboard handling.

Here my settings:

I have no issues to copy/paste a simple rectangle from Illustrator CC 2019 version 23.0.2 to InDesign CC 2019 version 14.0.1.209. But I'm on Windows 10 and you are on Mac OS X.

Regards,
Uwe

[Steve Werner · Accepted solution]

It's not a Mojave problem. I'm using InDesign CC 2019.0.1 version under macOS 10.14.3 and it copies and pastes quickly. Same settings as you.

It would be worth trying it in another user on your computer to make sure there isn't some kind of 3rd party or system corruption issue.

[evahronn]

Thank you Steve Werner​

I don't know how or why but this worked!

I created a new user and logged on to that one, tried the apps there without complications. Then I logged back into my account and tried the apps again and now I have no problems. Whatever this was, you just made my day

Thank you again, regards, Eva