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data merge: can't add images, " Missing images " error

New Here ,
Jan 06, 2020 Jan 06, 2020

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ERROR: one or more images referenced by the data source file are missing.

OS: MacOS Mojave 10.14.6


ERROR LOG

Data Source File: BROUILLON CATALOGO BANPRESTO - Esponal (1).csv
Target Document: Crucial:Users:Adrian:Documents:catalogo banpresto.indd

Report Generated: 06/01/20 13:44

1) Crucial:Users:Adrian:Downloads:‚Å©/imagenesbanpresto‚Å©/64297063-064a-4dfb-be87-1c53b902772a.jpg

 

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I don't know if the error relates to the fact that indesign is adding Å©/  instead of only /
On .csv source file there isn't any Å©/ obviously for the .jpg path on the column @IMAGE

I don't know if it is important that while creating the .csv I used Unicode (UTC-8) . Also although this may not be relevant I can't use  Unicode (UTC-16) because for some reasonletters appear in chinese.

Captura de Pantalla 2020-01-06 a la(s) 13.55.35.png

 

 

TOPICS
Bug , How to , Import and export

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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Sometimes Excel truncates long numbers of text - for some reason.

Does the excel file show the exact file name?

There's a handy script for creating your CSV file for images https://indesignsecrets.com/import-folder-full-pictures-page.php

 

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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InDesign's data merge is intended to work with UTF-16 type text files. I've seen issues where apostrophes and other characters are turned into similar characters to ‚Å© if the text file was a PC UTF-8 file.

Open the data merge text into a text-only editor and check to see if the data is stored as UTF-8 or UTF-16.

In my older version of textwrangler, this information can be found in the bottom left corner:Screen Shot 2020-01-08 at 01.03.24.png

 

If the answer wasn't in my post, perhaps it might be on my blog at colecandoo!

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LEGEND ,
Jan 07, 2020 Jan 07, 2020

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Hi there,

 

In addition to the responses given earlier, I'd recommend checking out the https://indesignsecrets.com/troubleshooting-data-merge-errors.php for more information about troubleshooting data merge errors.

 

Hope it helps.

 

Regards,

Ashutosh

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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Are you using the latest version of Excel? I had this exact situation recently. It was Excel's fault since a recent update. This is what happened in my case: For some reason, a .csv file saved out of Excel, that is REOPENED into Excel changes the column header "'@image" to a "#NAME?". If you resave that file, the new header sticks, so no longer works when data merging. You can see if this has happened in your case: Open your .csv file in a plain text editor. If "@image" has been replaced, there's your problem. You can change that "#NAME?" to "@image" in the text editor, resave and it works. Anything I've tried in Excel to keep it as written is not working, so stay posted! 

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