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Hyperlinks not working when publishing online

Explorer ,
Jul 22, 2020

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Hi,

 

If anyone can help I would be very thankful.

 

I have create an interactive image I would like to share online. It only uses one invisible hyperlink space, when saving as an interactive PDF the link works correctly, when I try to publish online the link fails to appear / work.

 

Can anyone offer any advise?

 

Many thanks,

 

Kim 

 

Yes yours works if i publish it online... 

 

I've just tried again with the hyperlink panel and it's worked this time... 

 

Thank you I'm not sure what's changed but it's working now 🙂

 

 

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EPUB, How to, Import and export, Publish online

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Hyperlinks not working when publishing online

Explorer ,
Jul 22, 2020

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Hi,

 

If anyone can help I would be very thankful.

 

I have create an interactive image I would like to share online. It only uses one invisible hyperlink space, when saving as an interactive PDF the link works correctly, when I try to publish online the link fails to appear / work.

 

Can anyone offer any advise?

 

Many thanks,

 

Kim 

 

Yes yours works if i publish it online... 

 

I've just tried again with the hyperlink panel and it's worked this time... 

 

Thank you I'm not sure what's changed but it's working now 🙂

 

 

Topics

EPUB, How to, Import and export, Publish online

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63

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Adobe Community Professional ,
Jul 22, 2020

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can you show us how you set up your link? screenshots helps

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Explorer ,
Jul 22, 2020

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InDesign.PNG

 

Thanks for replying! I have created a shape > Interactivity > Convert to button....

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Adobe Community Professional ,
Jul 22, 2020

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show us the button panel.

 

why are you making it a button, does it have hover over effects and stuff like that?

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Explorer ,
Jul 22, 2020

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I tried it that way because the hyperlink option didn't seem to work which is what i would normally do.  I'm using InDesign 15.1.InDesign 2.PNG

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Adobe Community Professional ,
Jul 22, 2020

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make it an object again from the buttons panel, and show me how you set up a hyperlink.

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Explorer ,
Jul 22, 2020

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Button > event > on click > go to URL > add URL address.... 

Or

Highligh text > hyperlink > new hyperlink

 

Both work great when saved as an interactive PDF just not when 'published online'

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Adobe Community Professional ,
Jul 22, 2020

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i just tried setting it up like you and it worked for me:

https://shared-assets.adobe.com/link/ee98822e-27f0-4de5-4c7b-89afa4e0c6c6

 

 

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Explorer ,
Jul 22, 2020

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Interesting as i can't click on anything so maybe it's to do with my browser.. thank you for doing that

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Adobe Community Professional ,
Jul 22, 2020

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yes, i see that. i meant set it up as a hyperlink. as in using the hyperlinks panel. see my file. i made the same thign 3 different ways, two as a button once as a hyperlink. 

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Adobe Community Professional ,
Jul 22, 2020

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did you try to online publish my file? what was the result? update your browser? test in other browsers

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Explorer ,
Jul 22, 2020

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Yes yours works if i publish it online... 

 

I've just tried again with the hyperlink panel and it's worked this time... 

 

Thank you I'm not sure what's changed but it's working now 🙂

 

 

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Adobe Community Professional ,
Jul 22, 2020

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it happens. its Indesign. i have had this happen. i have had entire intereactions work, than not, i make it all objects and start over, and it works.. 

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Adobe Community Professional ,
Jul 22, 2020

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please make sure you mark the correct answer for others to find it later

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Adobe Community Professional ,
Jul 22, 2020

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i marked yours as the correct answer since you solved your own issue by figuring out this is your web browser doing this.

 

[moderator]

 

thanks

jonathan

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