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Images and Icons are altered or missing in document (Pink boxes/icons)

New Here ,
Jan 15, 2021 Jan 15, 2021

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This has never happened to me before, but I recently opened up a document that I had edited this morning with icons and images. I noticed that all of the images are covered with a pink square. The white icons are colored in this same shade of pink! All of my links are present and working fine. I even tried deleting and replacing the icons (still showed up pink rather than white). I also tried opening up a new document and the same thing happened? Please help!

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How to , Performance , Print , Publish online

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correct answers 1 Correct answer

Advisor , Jan 15, 2021 Jan 15, 2021

Couple of things to check: Go to View > Display Performance, and make sure Fast Display is NOT set (though that usually displays graphics as gray boxes). Also, a standard troubleshooting technique would be to Save the document in IDML format, then re-open it. Check that other documents don't have this problem, too. If they do, reset your ID preferences. 

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Advisor ,
Jan 15, 2021 Jan 15, 2021

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Couple of things to check: Go to View > Display Performance, and make sure Fast Display is NOT set (though that usually displays graphics as gray boxes). Also, a standard troubleshooting technique would be to Save the document in IDML format, then re-open it. Check that other documents don't have this problem, too. If they do, reset your ID preferences. 

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