InDesign 14.0.2 Update (CC 2019) Fixes Many Issues

Report · Apr 03, 2019

Be sure to check the Creative Cloud desktop app to get the latest update to InDesign CC 2019 (14.0.2). Many crashes and other issues have been fixed. Here is the list:

Fixed issues in InDesign

Report · Apr 03, 2019

I notice a subtle change here from InDesign CC2019 to InDesign 2019. Same with InCopy and Illustrator.

Report · Apr 03, 2019

You're correct. There's a little rebranding going on. CC will be dropped from the name now. But I'm glad that Adobe InDesign 2019 is still retained as a way to designate the overall release.

Report · Apr 04, 2019

Thanks for posting this Steve! I am sure it'll help others.

Regards,

Om

Report · Apr 04, 2019

I just tried the v14.0.2 update. The only improvement for me is that InDesign will now open and display a document before crashing.

I'm still using v12.1 for daily work. I was never successful at getting v13 to open without crashing.

That being said, I've had no issues updating the program on my Mac. It's on my Windows 7 system that things are hinky.

Any help would be greatly appreciated. I have two other members on my team. One has had no issues updating, and the other has the same problems I do. We need to all be working in the same version.

Thanks!

Report · Apr 04, 2019

Windows 7, is just about EOL and the next version of ID will not run on it. What are the rest of the system specs?

Report · Apr 04, 2019

Hi Karen,

We’re so sorry to hear about this. As you are using windows 7, I just wanted to make sure that you have service pack 1 installed on your machine. If not, please install it from here: https://support.microsoft.com/en-in/help/15090/windows-7-install-service-pack-1-sp1

For other system requirements please take a look at this help article: InDesign system requirements.

Regards,

Srishti

Report · Apr 10, 2019

Srishti, thanks for your reply. Yes, I have Service Pack 1 installed and I have checked my system requirements against the recommended list you provided and it meets or exceeds the recommendations.

The update SHOULD work. Version 13 SHOULD work. But only version 12 does.

I know that others had issues with InDesign v.13 crashing--My coworker addressed it here: Re: Indesign 2018 crashes on launch But what worked for him has yet to prove successful for me and for one other coworker.

Suggestions??? Grateful for any help.

Report · Apr 11, 2019

Hi Karen,

Are you getting the permission error while launching InDesign 2018 and 2019?

If yes, perform this procedure on each of the following folders:

C:\Users\<user>\AppData\Local\Adobe InDesign
C:\Users\<user>\AppData\Roaming\Adobe InDesign

Note: In folder paths or names listed in the procedures, replace <user> with your account name.

Open the File Explorer window. Click the View tab, and then select Hidden items.
Navigate to the folders using the paths listed above.
In File Explorer, right-click the folder InDesign and choose Properties.
Click the Security tab, and then click Edit to set permissions.
In the Permissions dialog, select your user name. In the Permissions area, deselect the Deny check box.
Click OK twice.
Launch Adobe InDesign.

Regards,

Srishti

Report · Apr 24, 2019

Thanks for replying, but it's not a permissions error. I pretty much knew that beforehand, but I went through the steps you outlined to check.

I'm hoping there may be other tricks up your sleeve. If so, please share! In the meantime, I'm going to do some digging in different threads and other forums.

Thanks for any and all assistance!

Karen

Report · Apr 25, 2019

Thanks for sharing the information. Please reach us at Contact Customer Care for a live troubleshooting session. This way we will be able to troubleshoot the issue directly on your system.

Report · Apr 04, 2019

Steve

Seems they still haven't addressed the problem with the Properties panel. I run all my panels on my 2nd monitor. If I utilize the Properties panel, I have to reset my workspace every time I open a file. If I utilize a workspace without Properties the behavior is sticky, as expected.

Report · Apr 04, 2019

Post suggestions and corrections in the usual place here so the product managers and engineers can see them:

Feature Requests/Bugs

Report · Apr 09, 2019

https://forums.adobe.com/people/Steve+Werner wrote
Be sure to check the Creative Cloud desktop app to get the latest update to InDesign CC 2019 (14.0.2). Many crashes and other issues have been fixed. Here is the list:
Fixed issues in InDesign

@All: See also into the link below after installing 14.0.2. There was a new bug introduced with GREP Find/Change in 14.0.2. A hotfix for that issue in 14.0.2 is available here:

GREP search fails to find all the matching instances in long InDesign documents

Regards,
Uwe

Report · Apr 09, 2019

Uwe,

I just added an announcement on the InDesign forum about the Hot Fix for the GREP bug in InDesign 14.0.2 so more people will find it.

Report · Aug 10, 2019

@All: See also into the link below after installing 14.0.2. There was a new bug introduced with GREP Find/Change in 14.0.2. A hotfix for that issue in 14.0.2 is available here:
GREP search fails to find all the matching instances in long InDesign documents

When I am trying to install the plug-in I get an error (yes, I did unzipped it): permission denied

I am on Windows 10 Home, version 1903.
Reading the CopyPlugin.vbs file I figured out that the Text Walker.rpln should be copied into the 'C:\Program Files\Adobe\Adobe InDesign CC 2019\Required' folder, so I did this manually: replacing the existing file.

Definitely the system wants confirmation.

I wonder why Adobe didn't take this situation into account, or at least offered an alternative 'manual installation' option in the instruction?

— Kas

Report · Aug 12, 2019

Hi Kas,

no need for the installing mechanism with the vb script.

I did exactly that: Extracted CopyPlugin > win64 > Text Walker.rpln and replaced the old file with the new one.

Had to do this, because my InDesign is not installed on drive C:

Regards,
Uwe

Report · Apr 09, 2019

Static endnotes option in Word import still loses all superscripting of endnote references. Same behavior as 14.0.1. I also posted on that bug thread.

Report · Apr 19, 2019

Is it possible to download the update outside of Creative Cloud desktop app ?

I have it installed on windows 8 /windows server 2012 which is unsupported and the updates are not shown in CC app

Report · Apr 19, 2019

Time to move to Windows 10...or back to Windows 7. But the next version won't support Windows 7, either.

Report · Aug 08, 2019

This "fix" caused my InDesign to freez constantly. Going back.

Report · Aug 08, 2019

Hi Artur,

We are extremely sorry to hear about this. Could you please share a few more details like:

Operating System (exact version of Windows/ MAC)
Does it crash after freezing? If yes, please share the crash report (Submit a crash report for InDesign ).
Is it freezing on launch or while working on some file?
If you are using a windows system, please check if you see any error report in Event Viewer.

Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us? You can upload it to the creative cloud and share the download link.

Regards,

Srishti

Report · Aug 08, 2019

I use Windows 10 Pro 64 (10.0, compilation 17763) on this laptop. It does not crash after freezing, I need to kill it in the task. It freezes on working on file. I do not know if issue is related to more then this particular package as I was short on deadline with this. I cannot share the file.

I have some errors from Wacom Tablet but it was not even connected at the time (so probably failed attempt to connect to device), Adobe Notification client, but I have this one today as well. And one from Photo shop that actually works quite fine. Nothing from InDesign

Bottom line is, I installed previous Adobe Indesign build 14.0.1 and everything is fine.