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InDesign 2020 crashes while using cmd+X to Cut objects

New Here ,
Jun 20, 2020

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Since the new update every time I 'cut' a text using cmd+x the software crashes and doesn't reload with original document.

 

Anyone having similar issues?

 

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InDesign 2020 crashes while using cmd+X to Cut objects

New Here ,
Jun 20, 2020

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Since the new update every time I 'cut' a text using cmd+x the software crashes and doesn't reload with original document.

 

Anyone having similar issues?

 

{Renamed by MOD}

TOPICS
Performance

Views

77

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Jun 20, 2020 0
Adobe Employee ,
Jun 22, 2020

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Hi there,

 

Sorry to hear about this trouble. That's definitely not an expected behavior with the application. Let us help you with this. Would you mind sharing a few more details like:

 

  • Could you please confirm which operating system and exact version of InDesign you are working on?
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?
  • Does resetting InDesign Preferences (https://helpx.adobe.com/in/indesign/using/setting-preferences.html) help to resolve the issue?
    Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Regards,

Srishti

 

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Jun 22, 2020 0
Adobe Employee ,
Jun 24, 2020

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We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.

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Jun 24, 2020 0