Indesign CS3 Server crashes while running a script

Report · Jul 30, 2009

Hi,

I have a javascript .jsx which reads an XML which has the image urls in it.. It places that in an INDD document and then exports them into a pdf file...

There are 10 instances created for the InDesign server since it is run as a service.... The issue that i am facing here is that the INDD document is saved properly, but the export into a PDF hangs the thread and the service in turn...The XML is imported into a template .indt and then saved as an INDD which then exports the pdf...

I get an error dump in the install folder which basically prints out the following

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 08438956 01:00017956 D:\Program Files (x86)\Adobe\Adobe InDesign CS3 Server\Required\FONT MANAGER.RPLN

Registers:
EAX:0012DA38
EBX:00000000
ECX:C26CB8C8
EDX:007FC534
ESI:11CF37F0
EDI:1212D328
CS:EIP:0023:08438956
SS:ESP:002B:0012DA04 EBP:00000002
DS:002B ES:002B FS:0053 GS:002B
Flags:00210206

Call stack:
Address Frame Logical addr Module

I have no clue about why it happens in this fashion... I have a similar script which runs absolutely fine and there is very minimal difference in the two....

Report · Aug 11, 2009

You may try windows 32bit system to run IDS for stable !

Report · Oct 06, 2009

Hello,

I work with windows 32bit system, and still, I have this error:

Exception code: C0000005 ACCESS_VIOLATION
Fault address: 4BB1E19A 01:0002D19A D:\InDesignCS3 Server\Adobe InDesign CS3 Server\Public.dll
Registers:
EAX:00000000
EBX:0B21BE60
ECX:B7A0F82B
EDX:010B0608
ESI:0012FAFC
EDI:108190CC
CS:EIP:001B:4BB1E19A
SS:ESP:0023:0012F9A4 EBP:10819008
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010246

Call stack:
Address Frame Logical addr Module
4BB1E19A 10819008 0001:0002D19A D:\InDesignCS3 Server\Adobe InDesign CS3 Server\Public.dll

Any help apreciated!

Thxs

Anne Laure

Report · Nov 04, 2009

Can you post the INDD document & script?

Report · Nov 04, 2009

Hello,

I finally found out where the problem was.

I had textframes overflowing from page. It actually crashes my ID server.

Adobe support coudn't tell me whether it was a bug or not. Actually, Adobe asked for my script, but I couldn't give the whole script.

Thanks,

Anne Laure