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InDesign cursor error

New Here ,
Oct 21, 2019 Oct 21, 2019

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Hi, I am currently using version 14.0.3 of InDesign and i have a cursor error. Every time i hover over any content box/text box my cursor dissapears. I have tried to see if there any update issues etc. but from my end everything is ok. 

 

I require some support on this because the tutorials online have not helped 

 

Thanks,

Daniel

 

[Moved from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Community Expert ,
Oct 21, 2019 Oct 21, 2019

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What operating system? And is this a brand new issue?

 

~Barb

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LEGEND ,
Oct 21, 2019 Oct 21, 2019

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Hello,

 

I'll be happy to help. In addition to what Barb asked, I'd like to know if you have tried resetting the preferences for InDesign apart from checking for update.

If not yet, try doing that using the below steps:

For Windows 

  • Close all Adobe applications. 
  • Go to Locations : 
  • C:\Users\user\AppData\Roaming\Adobe  
  • C:\Users\user\AppData\Local\Adobe. 
  •  Rename InDesign folders to InDesign.old 
  • Launch InDesign from CC. 

  

For MAC  

  • Close all adobe applications 
  • Go to Locations:  
  • ~/Library/Caches 
  • ~/Library/Preferences 
  • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
  • Launch InDesign from the CC 

 

DISCLAIMER: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.

Hope this helps!

 

Regards,

Ashutosh

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