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My InDesign app started to crash on launch a week before I upgrade my MacOs to Big Sur. I was hoping this problem to be fixed after the update but it still crashes the same way. I reinstall the app a few times but no results at all.
Can someone help, please?
{Renamed by MOD}
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Please tell us (exactly) what InDesign version you're using.
I would try restoring InDesign preferences:
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I'm using the latest version (2021 / 16.0).
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That's good. I've been using it since it was in beta.
I'd try restoring your preferences.
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Nothing... I restore the preferences, reinstall again... same. But it workes without a problem on my Macbook Pro, so there is something on this Mac, I can't find a solution to fix it. Is there something else I can try so I can fix this and start work normally?
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Hi there,
Sorry to hear about this trouble. Could you please share crash report by following the steps shared here ( https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )?
Once done, please try the steps suggested on this page (https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) and share your observations with us.
Regards,
Srishti
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I am having the same issue with Big Sur - InDesign unexpectedly quits. I've resinstalled twice and replaced preferences