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InDesign is shooting Error Code 14

New Here ,
Jun 14, 2017

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Hi!

We work as a team on several InDesign documents on Mac. Some of us are updated to OS Sierra since the weekend some still use OS X El Capitan.

Since Monday InDesign just refuses to open documents and shoots error code 14 "file was incompatible with Adobe InDesign (Error Code 14)" the documents are stored on our intern server. A restart of that didn't help.

Not everyone in the office has that problem and just random documents can't be opened and sometimes the Error "page is still opened by some other user" appears, even if thats not the case.

We thought our antivirus program (Sophos) could be the issue and deinstalling would help, but it didn't...

Our normal workflow became a big fuss. Does anyone have any hints for another workaround of that problem?

Thanks!

As for now, I don't know what might cause this problem, but:

1. Have you tried to open document as a copy

img-2017-06-14-16-36-47.png

2. Saving InDesign file to .idml might help to clear some glitches in InDesign files...

img-2017-06-14-16-39-23.png

UPD

here are similar problems and possible options to fix that:

Incompatible with Adobe InDesign (Error code: 14)

Trouble opening indd files - error code 14

http://winpedia.org/indesign-error-code-14/ (for Windows users)

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InDesign is shooting Error Code 14

New Here ,
Jun 14, 2017

Copy link to clipboard

Copied

Bildschirmfoto 2017-06-13 um 13.11.27.png

Hi!

We work as a team on several InDesign documents on Mac. Some of us are updated to OS Sierra since the weekend some still use OS X El Capitan.

Since Monday InDesign just refuses to open documents and shoots error code 14 "file was incompatible with Adobe InDesign (Error Code 14)" the documents are stored on our intern server. A restart of that didn't help.

Not everyone in the office has that problem and just random documents can't be opened and sometimes the Error "page is still opened by some other user" appears, even if thats not the case.

We thought our antivirus program (Sophos) could be the issue and deinstalling would help, but it didn't...

Our normal workflow became a big fuss. Does anyone have any hints for another workaround of that problem?

Thanks!

As for now, I don't know what might cause this problem, but:

1. Have you tried to open document as a copy

img-2017-06-14-16-36-47.png

2. Saving InDesign file to .idml might help to clear some glitches in InDesign files...

img-2017-06-14-16-39-23.png

UPD

here are similar problems and possible options to fix that:

Incompatible with Adobe InDesign (Error code: 14)

Trouble opening indd files - error code 14

http://winpedia.org/indesign-error-code-14/ (for Windows users)

Views

1.4K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Engaged ,
Jun 14, 2017

Copy link to clipboard

Copied

As for now, I don't know what might cause this problem, but:

1. Have you tried to open document as a copy

img-2017-06-14-16-36-47.png

2. Saving InDesign file to .idml might help to clear some glitches in InDesign files...

img-2017-06-14-16-39-23.png

UPD

here are similar problems and possible options to fix that:

Incompatible with Adobe InDesign (Error code: 14)

Trouble opening indd files - error code 14

http://winpedia.org/indesign-error-code-14/ (for Windows users)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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