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Indesign won't launch

New Here ,
Dec 13, 2020 Dec 13, 2020

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I've installed the Indesign 2021, everytime I try to launch it it will come up as a blank tab. My mac is up to date and I've reinstalled indesign countless times. Help? 

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correct answers 2 Correct answers

Community Expert , Dec 14, 2020 Dec 14, 2020

Reinstalling isn't going to help.

As suggested try reset your preferences.

 

If that isn't working the correct way to reinstall is with the CC Cleaner tool. https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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LEGEND , Jan 03, 2021 Jan 03, 2021

Hi there,

 

Sorry to hear about your experience. In addition to the suggestions given above, I'd recommend checking out this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1) & let us know if it helps.

 

Regards,

Ashutosh

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Community Expert ,
Dec 13, 2020 Dec 13, 2020

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Try resizing the application window. That sometimes jolts the display into action.

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Community Expert ,
Dec 13, 2020 Dec 13, 2020

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Have you tried resetting the InDesign preferences ?

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Community Expert ,
Dec 14, 2020 Dec 14, 2020

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Reinstalling isn't going to help.

As suggested try reset your preferences.

 

If that isn't working the correct way to reinstall is with the CC Cleaner tool. https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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LEGEND ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestions given above, I'd recommend checking out this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) & let us know if it helps.

 

Regards,

Ashutosh

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