Indesign won't launch

New Here ,
Dec 13, 2020 Dec 13, 2020

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I've installed the Indesign 2021, everytime I try to launch it it will come up as a blank tab. My mac is up to date and I've reinstalled indesign countless times. Help? 

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Bug, Community Information, How to

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correct answers 2 Correct Answers

Adobe Community Professional , Dec 14, 2020 Dec 14, 2020
Reinstalling isn't going to help. As suggested try reset your preferences.   If that isn't working the correct way to reinstall is with the CC Cleaner tool. https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Employee , Jan 03, 2021 Jan 03, 2021
Hi there,   Sorry to hear about your experience. In addition to the suggestions given above, I'd recommend checking out this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?page=1) & let us know if it helps.   Regards, Ashutosh

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Adobe Community Professional ,
Dec 13, 2020 Dec 13, 2020

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Try resizing the application window. That sometimes jolts the display into action.

 

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs |
Books & Classes | PubCom

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Adobe Community Professional ,
Dec 13, 2020 Dec 13, 2020

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Have you tried resetting the InDesign preferences ?

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Adobe Community Professional ,
Dec 14, 2020 Dec 14, 2020

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Reinstalling isn't going to help.

As suggested try reset your preferences.

 

If that isn't working the correct way to reinstall is with the CC Cleaner tool. https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestions given above, I'd recommend checking out this community post(https://community.adobe.com/t5/indesign/advanced-troubleshooting-for-launch-issues/td-p/11394034?pag...) & let us know if it helps.

 

Regards,

Ashutosh

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