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Hello. I have a question about the new sharing for review function. I am able to share with the public and add a password. But when I use the invite person function, when that person tries to access the document they are asked to input a password even though I didn't set one. Am I doing something wrong?
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Yes similar question, are my reviewers required to have an Adobe account, user name, and password? Do they need to enter that info before being able to view the link in their browser?
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Hi together,
as far as I know and experienced it so far:
[1] You need an Adobe Account ( Adobe ID ) to enter the review.
You can get this for free. No need to subscribe to Creative Cloud.
[2] Assumption: If you happen to have an Adobe ID and a subscription and you are logged in with the CC Desktop App the experience is seamless*, means you have direct access to the review.
[3] Assumption, not tested: If you are logged in to the Adobe Forum with your Adobe ID and you try to access the review with the same browser, you have direct access to the review*.
*Assumption: Of course only if there is no blocking extension or blocking setting in place with the browser that hinders the Adobe servers to verify your Adobe ID. If that is the case you are asked for a password: And that's your Adobe ID's password.
Regards,
Uwe Laubender
( ACP )
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Hi there,
I am hoping that your issue has been resolved till now. If not, please feel free to update this thread else let us know if any of the suggestions shared above helped you or not.
Regards,
Sheena
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So, I just tried this share feature today. Maybe the email shoulfd say:
If you already have an Adobe account please enter your password. (Not enter password when I can't even create one to give people). Next, it should say: To access this shared file you will need to create a FREE Adobe account that will allow the creator of this material to easily share more material with you in the future and allow you to learn about all of the great Adobe products that can improve your creativity and productivity. Thank you for working with an Adobe Creative Could subsriber and we look forward to you enjoying their creativity and our products.
Just a thought on how an easy email would explain many things to people we share with!
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Hi there,
I totally understand your experience here but feel free to check this information mentioned here: Review the document - FAQ
Regards,
Sheena