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Plugin error with Mac OS Catalina

Community Beginner ,
Oct 09, 2019

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Hi, got this error when launching InDesign 2019 (14.0.3.433) with my plugins installed, does anyone know how to fix it?

They do appear over the OS Security & privacy prefs panel (the plugin was blocked from use because it is not from an identified developer), I press Open Anyway but nothing happens.

 

Screen Shot 2019-10-09 at 19.09.41.jpg

You've downloaded the plugin using a web browser. Apple considers that a security problem and quarantines the file.

Ask the developer to provide a notarized archive/installer/dmg, not just the plugin.

Until then the following steps might help, but I have not tried them myself.

 

You will need the admin password later on.

Quit InDesign.

Move the plugin out its place, e.g. to the Desktop.

Start InDesign, so that it considers the change*

Quit InDesign.

Move the plugin back.

Unquarantine the plugin with the xattr command in terminal.

Launch terminal

type "sudo xattr -r -d com.apple.quarantine " without the quotes and without return, but including the final space

Instead of typing the path, drag the plugin file to the terminal.

The result should read:

sudo xattr -r -d com.apple.quarantine path/to/your/plugin

press return to run the command

terminal will ask for an admin password.

When completed, start InDesign.

 

The double restart of InDesign is required because InDesign does special processing with the plugin when it finds it for the first time. This special processing is only performed again when the "plugin configuration" changes.

 

See a similar discussion here

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

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Bug, Performance

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Plugin error with Mac OS Catalina

Community Beginner ,
Oct 09, 2019

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Hi, got this error when launching InDesign 2019 (14.0.3.433) with my plugins installed, does anyone know how to fix it?

They do appear over the OS Security & privacy prefs panel (the plugin was blocked from use because it is not from an identified developer), I press Open Anyway but nothing happens.

 

Screen Shot 2019-10-09 at 19.09.41.jpg

You've downloaded the plugin using a web browser. Apple considers that a security problem and quarantines the file.

Ask the developer to provide a notarized archive/installer/dmg, not just the plugin.

Until then the following steps might help, but I have not tried them myself.

 

You will need the admin password later on.

Quit InDesign.

Move the plugin out its place, e.g. to the Desktop.

Start InDesign, so that it considers the change*

Quit InDesign.

Move the plugin back.

Unquarantine the plugin with the xattr command in terminal.

Launch terminal

type "sudo xattr -r -d com.apple.quarantine " without the quotes and without return, but including the final space

Instead of typing the path, drag the plugin file to the terminal.

The result should read:

sudo xattr -r -d com.apple.quarantine path/to/your/plugin

press return to run the command

terminal will ask for an admin password.

When completed, start InDesign.

 

The double restart of InDesign is required because InDesign does special processing with the plugin when it finds it for the first time. This special processing is only performed again when the "plugin configuration" changes.

 

See a similar discussion here

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

TOPICS
Bug, Performance

Views

4.3K

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Oct 09, 2019 3
Advisor ,
Oct 09, 2019

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You've downloaded the plugin using a web browser. Apple considers that a security problem and quarantines the file.

Ask the developer to provide a notarized archive/installer/dmg, not just the plugin.

Until then the following steps might help, but I have not tried them myself.

 

You will need the admin password later on.

Quit InDesign.

Move the plugin out its place, e.g. to the Desktop.

Start InDesign, so that it considers the change*

Quit InDesign.

Move the plugin back.

Unquarantine the plugin with the xattr command in terminal.

Launch terminal

type "sudo xattr -r -d com.apple.quarantine " without the quotes and without return, but including the final space

Instead of typing the path, drag the plugin file to the terminal.

The result should read:

sudo xattr -r -d com.apple.quarantine path/to/your/plugin

press return to run the command

terminal will ask for an admin password.

When completed, start InDesign.

 

The double restart of InDesign is required because InDesign does special processing with the plugin when it finds it for the first time. This special processing is only performed again when the "plugin configuration" changes.

 

See a similar discussion here

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

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Oct 09, 2019 3
Community Beginner ,
Oct 10, 2019

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Hi

We usually compile the InDesign plugins then manually place them inside the plugins folder.

Found an Apple article on how to notarize them

 

Thank you Dirk for your reply.

 

 

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Oct 10, 2019 0
Most Valuable Participant ,
Oct 10, 2019

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Can you help others with the same problem by adding a link to that solution?

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Oct 10, 2019 0
New Here ,
Jan 26, 2020

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WOW!!! I was looking all over the place for a workaround this problem! I just followed this workaround for Illustrator Font explorer plug in and it works!!!!

THANK YOU!!!

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Jan 26, 2020 0
New Here ,
May 18, 2020

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Thanks a lot, it works fine with this method. I had a simular issue with a plug-in in After Effects and I managed to make it work by following your instructions. Very helpful!

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May 18, 2020 0
New Here ,
Jun 16, 2020

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GREAT! Worked for my illustrator 🙂

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Jun 16, 2020 0