PNG exported from InDesign doesn't look transparent when imported in third party applications.

[peterm94018769]

hi,

I exported a PNG file, and chose the "transparent background" option.

I then open this file with Irfan View, Copy it,

and then insert it in a pdf in pdf x change maker.

The Background is black, not transparent.

What could be the problem? Thanks.

{Renamed by MOD}

[Geоrge]

This Adobe forum and nobody here can answer to you about Irfan or pdfxchange bugs. Did you open your png in Photoshop and check your transparency?

[Srishti Bali]

Hi Peter,

Thanks for reaching out. George is right, we do not have experience with these apps. Could you please check how the image looks in Photo Viewer/ Preview/ Photoshop?

If the image shows transparency there, then it could be related to the import mechanism of these (Irfan or pdfxchange) apps.

If the image doesn't look fine in Photo Viewer/ Preview/ Photoshop, please check and confirm if the issue is related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link. 

We'd be glad to help.

Regards,

Srishti

[Laubender]

Hi Peter,

did you export a selection to PNG or a whole InDesign page?

Thanks,
Uwe Laubender

( ACP )

[Test Screen Name · Accepted solution]

Don’t copy it. Likely to lose the transparency if it was ever there. If you want to check transparency use Photoshop.