P: Arrow keys broken in Compare

[robd93792970]

In the Library module, I select a group of photos and use "compare" mode. Up until I upgraded to 9.4, I could use the arrow keys on the keyboard to move between the pictures in the group. That's broken now. It's not my keyboard (keys work fine). The graphical arrows on the Lightroom interface still work with the mouse.

[bradleyl59701282]

Im on a Mac. Using Lightroom and these keys for 10+ years. I wish Adobe could deliver a stable product. Dont get me started on tethering. 

[COBill]

More features = more bugs. Just a fact of life. There's no such thing as zero defects where on a piece of inexpensive software or a billion $/€/¥ piece of hardware. 

One of the reasons (certainly not the only one) that we got Lightroom is that full Photoshop became so bug ridden that it became unusable for all except masochist (much improved lately).

If we want fewer bugs then we need to convince Adobe to remove features that have no business in a photo editor (e.g. video support), duplicate features (tagging which can all be done with keywords and 4 different ways of using the same feature) and features that fewer than one in a thousand customers will ever use. 

[Laura Shoe]

Closing Lightroom and then opening it again. Couldn't hurt to also restart your computer.

[bradleyl59701282]

This happens every day when I open the computer so not a solution but thank you. 

[FeedbackCommunityMember]

Not sure if this should be a separate post but pressing "C" on the keyboard used to enter and exit the Comparion mode. Now, it will start the Comparison mode but won't exit, at least until I click on one image to activate the Zoom function.

[edit] Just noticed that the keyboard arrow keys would start working after activating the zoom function on one of the pictures by clicking on it, at least until another function is used, like swap X and Y.  At which point, have to activate zoom again to regain functionality of the arrow keys on the keyboard.

[Rick Spaulding -]

Greetings,

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

Thank you for your patience.

[AndrewLC]

It was getting frustrating, but am happy now!  

[herrmmku]

Thanks for the fix. Keys are now working in compare mode again.

Unfortunately I had 2 total LR crashs in 3 hours. I (almost) never had to use the task manager to close LR before.

[roberts60544554]

This is broken for me too.  Mac 10.13.6. 
I have always used the arrow keys in the compare mode to switch back and forth between images, and now this does not work. Please advise.

[roberts60544554]

@Rick This is not working for me. I updated to version 9.4. running on Mac 10.13.6 and in compare view, the arrow keys do not function as before in version 9.3. I find t this a real loss as my workflow has always included being able to switch between frames--back and forth--to compare images. Please advise. 

[Rikk Flohr: Photography]

@ROBERT SALTZMAN  update to Lightroom 10.0 after updating your OS and this bug should be fixed. 

[Rikk Flohr: Photography]

The fix is in 10.0 - not 9.4 - you will need to update OS and Lightroom. 

[roberts60544554]

Thanks for the prompt reply, Rick. Is leaving my present OS necessary? I use several programs that need it. Is there a way to revert to 9.3? 

[herrmmku]

Now there is a new problem connected with LrC10:

When using the compare view to compare several pictures the zoom position is changed (in both pictures) when skipping one picture with the keyboard right arrow.

edit: opened a new thread

[John R Ellis]

"When using the compare view to compare several pictures the zoom position is changed (in both pictures) when skipping one picture with the keyboard right arrow."

Since these are different symptoms from the original bug report, please start a new conversation (top-level post). That will make it easier for others to find and Adobe to notice.

[herrmmku]

ok, i have done that:

New thread

[Rikk Flohr: Photography]

Your new thread is marked private. Was that intended? No one can see it except Admins if you mark it private. 

[herrmmku]

Thanks for the hint, i changed it.