Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

P: Canceling an export to JXL can crash Lightroom

LEGEND ,
Jan 24, 2025 Jan 24, 2025

Canceling an export to JXL can sometimes crash Lightroom. To reproduce in LR 14.1.1 / Mac OS 15.2:

 

1. Download and open this catalog:

https://www.dropbox.com/s/64jcxpwzpmyrmlp/cancel-export-bug.2025-01-24.zip?dl=0 

 

2. Import the Export preset "To Catalog as JXL.lrtemplate" stored in the catalog folder.

 

3. Arrange Finder to show next to LR the subfolder cancel-export-bug/Desktolp/test-pics/jxl.

 

3. Select the two photos.

 

4. Right-click the first photo and do Export > To Catalog As JXL.

 

5. Wait until the first exported .jxl appears in the folder and immediately click the Export cancel button before the second .jxl appears.  LR will often crash.

 

6. If it doesn't crash, delete the one or two .jxls from the folder and repeat steps 4-6.

 

I've submitted several crash reports under my Adobe Id.  See the attached screen recording showing the recipe.

Bug Fixed
TOPICS
macOS , Windows
859
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Jan 24, 2025 Jan 24, 2025

John, 

Did you get a crash report dialog? Submit it?
Never mind - I see where you said that!
I found the Crash Report - thanks!

 

Status Investigating
Translate
Adobe Employee , Apr 24, 2025 Apr 24, 2025

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The April updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed
Translate
3 Comments
Adobe Employee ,
Jan 24, 2025 Jan 24, 2025

John, 

Did you get a crash report dialog? Submit it?
Never mind - I see where you said that!
I found the Crash Report - thanks!

 

Rikk Flohr: Adobe Photography Org
Status Investigating
Translate
Report
Adobe Employee ,
Apr 24, 2025 Apr 24, 2025

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The April updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Status Fixed
Translate
Report
LEGEND ,
Apr 26, 2025 Apr 26, 2025
LATEST

I confirmed that the bug recipe no longer causes LR to crash.

Translate
Report