P: Color Rating via KBSC in Full Screen Mode produces unexpected screen

[Słowik inspiruje]

When i go Full screen preview in develop module with F key and give a photo red flag rationg which is keyboard shortcut 6 the photo disapeers 😞 I work on MacBook 14 M1Pro and I checket this on other M2 Max MacBook and its the same.

Here you have this bug on video 😉
https://youtube.com/shorts/pMbe0p2fWVc

Pozdrowienia z Polski i dziękuję za pomoc / Thanks for help

Paweł Słowik

www.slowik.eu

[Sameer K]

Hey @Słowik inspiruje. I'll need more info to help you figure this out. Could you please share the system info of Lightroom from Help > System info > Copy & paste into a text document > attach & share here?

Are you working with dual monitors?

In the meantime, try this:

• Go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Looking forward to hearing back from you. Thanks!
Sameer K

[Słowik inspiruje]

Hi,

I work only on my macbook without any monitors. I checked and this issue is still present when i switch off gpu acceleration 😞

Here are the system info

Lightroom Classic version: 12.3 [ 202304101834-a085245c ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 13
Version: 13.3.1 [22E261]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 1 346,5 MB (8,2%)
Virtual memory used by Lightroom: 414 627,6 MB
Memory cache size: 0,2MB
Internal Camera Raw version: 15.3 [ 1451 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 95MB / 8191MB (1%)
Camera Raw real memory: 217MB / 16384MB (1%)
Standard Preview Size: 3024 pixels
Displays: 1) 3024x1964

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/pawelslowik/Pictures/#LIGHTROOM-CATALOG/Lightroom2021-v12.lrcat
Settings Folder: /Users/pawelslowik/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) DxO PhotoLab 6
2) DxO PhotoLab 6 Importer
3) DxO PureRAW 2
4) DxO PureRAW 2 Importer
5) DxO PureRAW 3
6) DxO PureRAW 3 Importer
7) HDR Efex Pro 2
8) LensTagger Exif Tool
9) Luminar Neo
10) ON1 Portrait AI 2023
11) Plugin Parameters

Config.lua flags: None

[John R Ellis]

I observe the same behavior on my LR 12.3 / Mac OS 13.3 / Macbook Pro (16", 2023, Apple M2 Max). Steps to reproduce:

1. In Library, select a photo and type D.

2. Type F to go to Full Screen.

3. Type 6 to apply a red label.

4. The screen goes black, except for a small rectangle at the top.

The misbehavior occurs regardless of the setting of Preferences > Performance > Use Graphics Processor.  See the attached screen recording.

[John R Ellis]

@Rikk Flohr: Photography, my recipe above reproduces the behavior observed by @Słowik inspiruje. Please consider moving to Bugs.

[Rikk Flohr: Photography]

I am seeing a different behavior - but what I am seeing is wrong also. Bug logged. 

Thanks @John R Ellis  & @Słowik inspiruje 

[Rikk Flohr: Photography]

Greetings all,

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

[John R Ellis]

I confirmed that the bug recipe now works correctly.