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Known Participant
October 10, 2023

P: Compare View on 2nd Monitor shows no image on Zoom.

  • October 10, 2023
  • 130 replies
  • 26143 views

After LR Classic 13.0 and update 13.0.1 Lightroom is behaving weird on my second monitor.
Before I could use the compare mode on the second monitor when in the develop module on the first without any issues.
Could zoom in and out on the comparisons.
After the update this behaves odd.

Sometimes it will zoom in and out as before but most of the time it doesn't and one of the selected pics for comparison won't even show (just black) or sometimes even zooms in at a different percentage compared to the other. This only occurs when in the Develop module.


Switching from Compare to Loupe on the second monitor sometimes won't work either - display goes black.

When I switch to the Library module on the first screen there's no issue.

 

I've got a very robust Windows system with 32 GB of RAM and a NVIDIA GeForce RTX 3060 Ti 8GB of RAM which before (v 12.5) just did the job without any trouble.

Seems like Adobe rushed to do this update but forgot to test it thouroughly.

This topic has been closed for replies.

130 replies

adamb17602522
Participant
October 14, 2023

Same. Windows 11, Geforce GTX 960 with Latest drivers. If I try to zoom to 100% on second screen while in develop mode, it goes black.

Sometimes, If I click to zoom immediately after switching to a new image, it will stay visible when I zoom.

marcor82984597
Participating Frequently
October 14, 2023

I Test Again, and with switch gpu acceleration off it will not work on all my Systems. I am Nikon User. And i have all new Drivers

 

Known Participant
October 14, 2023

Zoom in on 2nd monitor goes out of frame. I can't zoom in to the centre of the photo I'm viewing.

Known Participant
October 14, 2023

Update: Just noticed it seems to only happen when in the Develop Module.

Participating Frequently
October 13, 2023

Thanks Rikk, there was a similar post a few days ago which I also replied to so at least another one user having the same issue.

Rikk Flohr_Photography
Community Manager
October 13, 2023

Adding bug and updating status. 
@Mark Suller  I will merge you into this report as I couldn't repro your issue. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
October 13, 2023

I am able to replicate the issue consistently on Windows 10 on nVidia GTX 970. I will log a bug. 

Rikk Flohr: Adobe Photography Org
Participating Frequently
October 13, 2023

I have had the same issue since updating to 13.0 zoom on seond monitor works fine in library mode but not in develop. It appears ok up to 100% but beyond this a black screen. If you switch gpu acceleration off it works fine.

I had hoped 13.0.1 would fix this.

I am using an RTX3070 gpu wit latest drivers installed.

Participating Frequently
October 13, 2023

Said it all in the subject really. I'm running on dual monitors and when in the Develop module I can zoom in on the primary screen no problem, but if I zoom in on the second screen it just goes black. In Grid and Loupe view zooming on either screen still works fine.

 

Lightroom Classic 13.0 

Windows 11 Pro version 22H2

davidw50514117
Participant
October 13, 2023

Same problem here, except second screen is not completely black. Part of the image is zoomed surrounded by black.  Result varies depending on where you click.

kasofoto
Participant
October 12, 2023

Seit dem Update von Lightroom Classic auf Version 13 habe ich folgendes Problem:

Ich habe am zweiten Bildschirm die Lupenansicht eingestellt. Wenn ich eine Vergröserung (z.B. 100%) wähle wird die Anzeige schwarz. Das ist aber nur im „Entwickeln“ Modul der Fall.

Participant
October 16, 2023

Seitdem ich die Version 13 LrC installiert habe, kann ich im Entwicklungsmodus auf dem zweiten Bildschirm keine 100%-Ansicht mehr darstellen, was in der Bibliotheksansicht noch funktioniert. Gerade dieses Kriterium hat mich bewogen bei Lr Classic zu bleiben. 

GoldingD
Legend
October 11, 2023

If you change the language to English, does it behave?

Adobe appears to get complications in some languages during upgrades.

Participating Frequently
October 11, 2023

I have the same issue, library zoom on second monitor works fine but develop wont zoom over 100% giving a black screen.

I use W11 with NVIDA rt3070.

marcor82984597
Participating Frequently
October 12, 2023

Do you use Nikon ? I hear abaut some Canon user that it will works fine with cr3 files ?