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P: Crash after a few seconds of use

New Here ,
Nov 04, 2024 Nov 04, 2024

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Hello there ! 

 

Mys problem is the following : once Lightroom Classic is opened, it always crashes after few seconds. I can't work on my images from Japan. I have the latest version and I work on MacOs Sequioa. 

 

What's going on ? Any ideas ?

Its a first for me...

 

Thanks anyway

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correct answers 1 Pinned Reply

Adobe Employee , Nov 04, 2024 Nov 04, 2024

Thank you for your report. I've located your crash report and launched an investigation.

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LEGEND ,
Nov 04, 2024 Nov 04, 2024

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Please provide the information from Help->System Info. We need the info down to and including the Plug-in information. We don't want and don't need and absolutely hate the information after Plug-ins.

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Adobe Employee ,
Nov 04, 2024 Nov 04, 2024

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Thank you for your report. I've located your crash report and launched an investigation.

Rikk Flohr: Adobe Photography Org
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New Here ,
Nov 04, 2024 Nov 04, 2024

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I have just returned from Japan with exactly the same problem! Sorry to be of no help

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