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P: Crash during sync

New Here ,
Mar 10, 2023 Mar 10, 2023

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Hi,

 

I have LrC version 12.2.1 installed. LrC is syncing about 100 pictures before it craches and need a restart. I need to sync the 40 k pictures that I have in the cloud, so it is going to be a long day before all are synced to my local drive.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 14, 2023 Mar 14, 2023

I've moved you to a new thread as your issue was not related to the recent sync (Windows) problem that has been fixed. 

I've located your crash bucket and cross-referenced it to a new bug report and logged it with the team. Thanks for the report. 

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New Here ,
Mar 11, 2023 Mar 11, 2023

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As wrote in an other message I have the LrC version 12.2.1. It crashes constantly and after several restarts it also corrupted the catalog file. Starting over again with a new catalog file. But this time the “from Lightroom '' catalog is not created and the synchronization still crashes LcR after a while.

 

How can I get my +40 k pictures from the Cloud version to LrC?

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Adobe Employee ,
Mar 14, 2023 Mar 14, 2023

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I've moved you to a new thread as your issue was not related to the recent sync (Windows) problem that has been fixed. 

I've located your crash bucket and cross-referenced it to a new bug report and logged it with the team. Thanks for the report. 

Rikk Flohr: Adobe Photography Org
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Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

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Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
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