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P: Crash when tethering (8160210)

New Here ,
Mar 06, 2023 Mar 06, 2023

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Hi, after a roll back on mac os Monterey to keep the tethering possibilites unvailable on Ventura, Lightroom 12.2 crashes as soon as i ask to tether and restart under Rosetta. 
Help please

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correct answers 2 Pinned Replies

Adobe Employee , Mar 07, 2023 Mar 07, 2023

I've located an internal bug that maps to your new crash report. I've cross-referenced them to each other. 

Status Investigating

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Adobe Employee , Apr 18, 2023 Apr 18, 2023

Greetings all,

 

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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New Here ,
Mar 06, 2023 Mar 06, 2023

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Capture d’écran 2023-03-07 à 01.24.00.png

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

 

I would also add that as of LrC 12.2 and Ventura 13.2.1 tethering issues are resolved. It is not necessary to use Monterey for functionality. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 07, 2023 Mar 07, 2023

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The answer to all of question are yes. 
Just sent a new crash report with the same email as here. 

Would you like the report here ? 

 

Than you for the update, is it resolved for Nikon cameras too ? 

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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No. The crash report needs to be sent via the dialog for the engineers to review. Please do not post Adobe crash reports here. 

You answered 'yes' to all above: "Was the crash dialog Adobe’s? Apple’s?" So you saw both an Apple and and Adobe report?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Yes exactly. One saying that the report will be sent to Apple's teams, and one for Adobe's team. 

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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"Than you for the update, is it resolved for Nikon cameras too ? "
Nikon customers are reporting that the Nikon/Ventura issues are now fixed, including tethering.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Will try with all updated MacOS and LRC12.2, and will come back to confirm it is working. Thank you

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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I've located an internal bug that maps to your new crash report. I've cross-referenced them to each other. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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New Here ,
Mar 08, 2023 Mar 08, 2023

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Ventura, LR and Nikon seems working now yes. Thank you. Still curious about my other issues on monterey since I still need a Monterey version for other work. 

Thank you for your help

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Greetings all,

 

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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New Here ,
Apr 29, 2023 Apr 29, 2023

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An internal error occured: LensTagger.lua.source:328: attempt to attempt to concatenate field 'path' (a nil value)

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