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P: (Crash) Wichita Foundation (8237847)

New Here ,
Mar 17, 2023 Mar 17, 2023

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Lightroom Classic keeps freezing then crash. I have a Mac-Catalinia up to date. Lightroom Classic up too date. Tried every trick on the Internet and adobe. This needs to be fix ASAP.

 

Here is what shows up:

 

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [1818]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 12.2.1 (12.2.1)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-03-17 15:15:16.1449 -0400
OS Version: macOS 13.2.1 (22D68)
Report Version: 12
Anonymous UUID: 99735EDA-6D65-020B-7919-5D20885270F3


Time Awake Since Boot: 14000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000931798000
Exception Codes: 0x0000000000000001, 0x0000000931798000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1818]

VM Region Info: 0x931798000 is not in any region. Bytes after previous region: 1 Bytes before following region: 54493184
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
MALLOC_LARGE 92d5f4000-931798000 [ 65.6M] rw-/rwx SM=PRV
---> GAP OF 0x33f8000 BYTES
MALLOC_LARGE 934b90000-93cb90000 [128.0M] rw-/rwx SM=PRV

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 WichitaFoundation 0x10a2df6b4 0x109df8000 + 5142196
1 WichitaFoundation 0x10a2df734 0x109df8000 + 5142324
2 WichitaFoundation 0x10a2ed504 0x109df8000 + 5199108
3 WichitaFoundation 0x10a2eebf0 0x109df8000 + 5204976
4 WichitaFoundation 0x10a2eea30 0x109df8000 + 5204528
5 WichitaFoundation 0x10a2eced4 0x109df8000 + 5197524
6 WichitaFoundation 0x10a2eb834 0x109df8000 + 5191732

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2023 Mar 18, 2023

I've located your crash report in our system and logged a bug cross-referencing this post. Thank you for your report and submitting a crash report with your  email. 

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5 Comments
LEGEND ,
Mar 17, 2023 Mar 17, 2023

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Try logging into another Mac user account (you should make a new one); still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting*), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Mar 17, 2023 Mar 17, 2023

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Thank you. Will try and let you know how it goes

 

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Adobe Employee ,
Mar 18, 2023 Mar 18, 2023

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I've located your crash report in our system and logged a bug cross-referencing this post. Thank you for your report and submitting a crash report with your  email. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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New Here ,
Mar 18, 2023 Mar 18, 2023

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Thank you. 

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Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

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Hi,

 

Are you still facing this issue with the latest LrC version?

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