P: Crashes upon creating separate masks for one person (10251829)

[Arnold-Norway]

Lightroom Classic 14.1 crashes when I select seperate masks for one person (hair, eye, skin, etc).
When I create one mask for the same entire person, it works fine.
One more try to create seperate masks for one person, and Lightroom Classic quit.
No compatibility issues, Mac OS Sequoia. System reports are sent.

[Rikk Flohr: Photography]

Thank you for your report. I've located your Crash Report and cross-referenced it to the bug the engineering team has filed. 

Workaround: 

Uncheck the "Create Separate Mask" option while creating the People Mask.

[Arnold-Norway]

Here is my system info, just in case.

Lightroom Classic versjon: 14.1 [ 202412062302-d2b56666 ]
Lisens: Creative Cloud
Språkinnstilling: nb
Operativsystem: Mac OS 15
Versjon: 15.0.0 [24A335]
Programarkitektur: arm64
Logisk prosessorantall: 8
Prosessorhastighet: NA
SqLite-versjon: 3.36.0
Strømkilde: Plugget inn, 100%
Innebygd minne: 16 384,0 MB
Dedikert GPU-minne brukt av Lightroom: 1 053,5MB / 10 922,6MB (9%)
Virkelig minne tilgjengelig for Lightroom: 16 384,0 MB
Ekte minne brukt av Lightroom: 813,3 MB (4,9%)
Virtuelt minne brukt av Lightroom: 411 400,9 MB
Størrelse på minnebuffer: 5,2MB
Intern Camera Raw-versjon: 17.1 [ 2098 ]
Maksimalt trådantall brukt av Camera Raw: 5
SIMD-optimalisering for Camera Raw: SSE2
Virtuelt minne for Camera Raw: 82MB / 8191MB (1%)
Virkelig minne for Camera Raw: 91MB / 16384MB (0%)

Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:
m:5,2MB, n:0,0MB

U-main: 119,0MB

Standard størrelse på forhåndsvisning: 2880 bildepunkter
Visninger: 1) 3024x1964

Informasjon om grafikkprosessor:
Metal: Apple M1 Pro
Initialiseringsstatus: GPU for eksport er støttet som standard
Brukerpreferanser: Auto
Aktiver HDR i Bibliotek: PÅ

Applikasjonsmappe: /Applications/Adobe Lightroom Classic
Biblioteksti: /Users/arnoldhoddevik/Pictures/Lightroom/Lightroom Catalog-V11-v13-3-betabeta.lrcat
Innstillingsmappe: /Users/arnoldhoddevik/Library/Application Support/Adobe/Lightroom

Installerte plugins:
1) AdobeStock
2) Blender/iPhoto-importer plugin
3) DxO PhotoLab 3
4) DxO PhotoLab 3 Importer
5) DxO PhotoLab 4
6) DxO PhotoLab 4 Importer
7) Epson Print Layout
8) Export to PanoramaStudio 3
9) Flickr
10) HDR Efex Pro 2
11) Plugin Parameters

Konfigurer lua-flagg:

[Corky33344723pyam]

I am having the exact same issue. Let me know if you want my crash report.

[Scootman]

I am having the same issue. Your stated work arround eliminates the what I what I want. I don't want to mask the entire person but just eyes, clothes, lips and hair. I use it all the time, it just recently stopped working.

[Rikk Flohr: Photography]

Greetings all, 

A new update for Adobe Photography Products has been released.  The LrC 14.1.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for being so patient.

[Corky33344723pyam]

so i applied the update and it fixed the crash while attempting to use multiple masks but now I get an "Adobe Lightroom quit unexpectedly" error after shutting lightroom down in a normal manner. Here is a brief clip of the report: 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [1947]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 14.1.1 (14.1.1)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-12-16 13:38:47.3769 -0500
OS Version: macOS 13.7.2 (22H313)
Report Version: 12
Anonymous UUID: 52F0CCF7-51F6-314D-6313-5890A9BA9F2F

Time Awake Since Boot: 11000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fd1c76ec460
Exception Codes: 0x0000000000000002, 0x00007fd1c76ec460

Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process: exc handler [1947]

[Arnold-Norway]

Now I finally got time to test seperate person masks in 14.1.1. They are all created as expected.

Closing LrC afterwards is also normal.

Thanks a lot for fixing the errors so quickly. Good job.

[Rikk Flohr: Photography]

@Arnold-Norway  Thanks for letting us know!