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P: Eraser on Intuos Pro not working?

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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I have a Wacom Intuos Pro. In LRC 10, I could use the back of the pen ("eraser") to temporarily switch the brush tool from A or B to Erase. This functionality seems to have broken with the update to LRC 11 when using the updated Mask tool. When I use the back of the pen now, it just adds to the brush stokes instead or erasing them.

 

Any advice on how to fix that?

 

I'm on Mac OS Catalina, LRC 11.0.

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correct answers 2 Correct answers

Adobe Employee , Feb 07, 2022 Feb 07, 2022

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

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Adobe Employee , Oct 27, 2021 Oct 27, 2021

Bugs written to LrClassic and Camera Raw - setting status to Acknowledged

Status Acknowledged

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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I am seeing the same behavior here as well. Do you also see the issue in Camera Raw?  I am checking with the team and they will ask. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Thanks for the prompt response.

I checked and yes, the same issue also appears in Camera Raw for me.

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Looks like it is working in Lightroom Desktop but not in Classic and Camera Raw. I will get a couple of bugs logged.  Thanks for checking it out!

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Bugs written to LrClassic and Camera Raw - setting status to Acknowledged

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

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LATEST

Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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