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Kamlesh38555904y6ij
Participant
February 15, 2025

P: Export Fails with error dialog when Lens Blur is used

  • February 15, 2025
  • 11 replies
  • 3176 views

I discovered this today after a painstaking couple of hours. I am on the latest LRC 14.2. I am not going to bore you guys on how I found this issue but here it is. 

 

Canon R6 MK2. Shooting RAW. 

 

I was working on some wedding photos and was applying adaptive blur Circle to the RAW files. All the RAW files that had this adaptive blur were failing. Good thing I didn't apply this to all images so I was able to go over my steps and figure this out. 

 

I didn't check all the adaptive blur types but this was annoying time lost as I had also done AI enhance on my images which took forever. It doesn't matter if you enhance or not, the issue persists just for the adaptive blur Circle. 

    11 replies

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 15, 2025

    I am unable to replicate this failure using your instructions.  Moving this post to Discussions. 
    Mac 15.3
    LrC 14.2 
    Canon Raw File
    Apply Adaptive: Blur Background Preset

    Export

    File exports correctly with Blur intact - no errors

     

    Rikk Flohr: Adobe Photography Org
    K
    Kamlesh38555904y6ijAuthor
    Participant
    February 15, 2025

    Did you try circle in the adaptive blur. I can replicate this at will. Rather than moving this to a discussion shouldn't you be asking me for more information like logs. 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 15, 2025

    I've tested multiple files on two separate Macs. 

    I've tested several different Adaptive Blur Background presets including Circle. 
    I've exported with a couple of different Export settings (you left no details behind on this item)

    Recommendations:

    Preference file reset

    This procedure works for both Lightroom Classic and Lightroom Desktop.

    If you are using Lightroom Desktop, it can change your local storage location. Please review this setting after resetting preferences. 

    Exports correctly every time. 

     

    Reset Procedure:

    1. Close Lightroom.

    2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

    3. Overwrite the Preferences when prompted by the dialog.

    4. Close Lightroom.

    5. Restart Lightroom.


    Clean Reinstall:

    • Clean Lightroom Install Procedure
    • Close Lightroom
    • Restart the computer
    • Use the Adobe Creative Cloud App to uninstall Lightroom
    • Restart the computer
    • Install Lightroom via the Creative Cloud App without launching any other programs.
    • Restart the computer
    • Launch Lightroom
    • Wait 5 minutes


    If you still experience the problem after these troubleshooting steps, please reply with complete system details and include a file with development settings exported as a DNG (if you can get that to work). If not, any of your raw files would likely do. 

     

    Rikk Flohr: Adobe Photography Org
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