P: Export Fails with error dialog when Lens Blur is used

[Kamlesh38555904y6ij]

I discovered this today after a painstaking couple of hours. I am on the latest LRC 14.2. I am not going to bore you guys on how I found this issue but here it is. 

Canon R6 MK2. Shooting RAW. 

I was working on some wedding photos and was applying adaptive blur Circle to the RAW files. All the RAW files that had this adaptive blur were failing. Good thing I didn't apply this to all images so I was able to go over my steps and figure this out. 

I didn't check all the adaptive blur types but this was annoying time lost as I had also done AI enhance on my images which took forever. It doesn't matter if you enhance or not, the issue persists just for the adaptive blur Circle. 

[Anshul_Saini]

Hi @Sabine29465214qtrh,

Thanks for bringing this up. I understand how frustrating it can be when exports don’t work as expected.

To help troubleshoot this properly, could you please share the following details:
1. System Information: (Lightroom Classic → Help → System Info… → Copy and paste that here)
2. Please share the original file.
3. Where are you trying to save the exported image? Internal drive, external drive, or cloud-synced folder?
4. Does this happen with all files or just this one? Try applying Lens Blur to a different image and check if the export also fails.

I’ve tested this on my end with a CR3 file and was not able to reproduce the issue, so these details will help us better understand if this is file-specific, system-related, or a bug.

Thanks, and looking forward to your response so we can get this resolved!

Best,

Anshul Saini

[johnrellis]

Adobe acknowledged this bug several months ago:

https://community.adobe.com/t5/lightroom-classic-bugs/p-export-fails-with-error-dialog-when-lens-blu...

A workaround is to set Preferences > Performance > Use Graphics Processor to Custom and uncheck Use GPU For Export.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-export-fails-with-error-dialog-when-lens-blu...

[Rikk Flohr: Photography]

Greetings all, 

A new update for the Adobe Photography products has been released.  The June update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for being so patient.