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P: ExtractPreviews script in help article always fails

LEGEND ,
Nov 24, 2024 Nov 24, 2024

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The ExtractPreviews script in this help article:

https://helpx.adobe.com/lightroom-classic/kb/extract-previews-for-lost-images-lightroom.html 

 

doesn't work in LR 14.0.1 on Mac OS 14.6.1 or Windows 11. No matter which photos are selected, it always produces this error:

JohnREllis_0-1732477795296.png

 

This appears in the console log when you run the script:

 

2024-11-24 11:54:29.038 Adobe Lightroom Classic[77127:11037041] Could not open file "/Users/john/Lightroom/cats/Test-14/Test-14 Previews.lrdata/0/062F/062F71E0-1BE7-43EA-B951-332C8CF33405-2bbfa387aba361443ffb2e579b214e8c.lrprev"
    0: field    parseMultiSectionFile          - C
    1: upvalue  ?                              - 71:134+5
    2:          [unnamed]                      - 108:205+4
    3: global   pcall                          - C
    4: method   next                           - 187:445+27
    5: upvalue  ?                              - 1438065897:158+21
    6: upvalue  ?                              - 1438065897:489+11
    7: upvalue  ?                              - 1478146055:232+7
    8:          [unnamed]                      - 1131627717:301+11
    9: global   pcall                          - C
   10:          [unnamed]                      - 1131627717:313+21
   11: method   handleResponse                 - 1131627717:526+84
   12: method   handleResponse                 - 435542093:498+14
   13:          [unnamed]                      - 435542093:442+45
   14: global   pcall                          - C
   15: method   processPendingResponses        - 435542093:549+31
   16:          [unnamed]                      - 435542093:331+6
<end>

 

 

That error message indicates that the script, though advertised as being for LR 13.3 and later, is still looking for ".lrprev" files in the pre-13.3 preview cache format.

 

 

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correct answers 1 Pinned Reply

Adobe Employee , Nov 26, 2024 Nov 26, 2024

Hi John,

 

We're able to reproduce this at our end and logged a bug. We will share an update with you all here.

 

Thanks,

Mohit

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi John,

 

Thank you for posting this question. I have shared your query with the product team to check if it is feasible doing with the latest version of Lightroom Classic. This option is very helpful when you don't have access to the original images. I will update you once I hear anything.

 

Thanks,
Mohit

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LEGEND ,
Nov 25, 2024 Nov 25, 2024

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Thanks Mohit. Note that the help page says, "Extracted preview script for Lightroom Classic 13.3 and later." If the script isn't supported in LR 14, then the bug is that the help page needs to be updated to say that explicitly.

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Adobe Employee ,
Nov 26, 2024 Nov 26, 2024

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Hi John,

 

We're able to reproduce this at our end and logged a bug. We will share an update with you all here.

 

Thanks,

Mohit

Status Investigating

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Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

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Please check the Helpx page now. This issue is fixed. 

Thanks,
Sunil

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LEGEND ,
Nov 28, 2024 Nov 28, 2024

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Very good, I'll let the original thread know.

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