P: Folder Search fails on Folder Names with diacritical marks

[HubertusausBerlin]

Hallo zusammen!

Leider funktioniert in LR Classic (hier 11.3.1. / Mac OS Monterey), deutsche Sprachversion, die Ordnersuche nach Namen in denen Umlaute vorkommen nicht. Z.B. Bäume, Äste, Hügel … 

Wenn man jahrelang ein Ordnungssystem was über die Ordnernamen funktioniert aufgebaut hat, ist das äußerst ärgerlich.

Hat jemand eine Idee, wie man die Ordnersuche bei der Eingabe austricksen kann?

Ansonsten an die Entwickler: bitte diesen Bug bei der Lokalisierung unbedingt beheben!

Vielen Dank für jeden Tip / Hilfe.

Hubertus

[johnrellis]

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The Filter Folders box in the Folders panel doesn't correctly handle characters with diacritical marks. To reproduce:

1. In the Folders panel, do Create Folder Inside <folder> and name it "_ Hügel":

2. In the Filter Folders box, type "Hügel" and observe the new folder doesn't appear:

3. Similar behavior occurs for other diacritical marks, including á, ã, å.

Tested on LR 11.3.1 / Mac OS 12.4.

[johnrellis]

@Rikk Flohr: Photography, please move to Bugs.

[Rikk Flohr: Photography]

Added bug number - set status. 

[HubertusausBerlin]

That is exactly I mentioned. Thx a lot for the help! Hope the programmers can fix the problem!

Greetings, Hubertus

[HubertusausBerlin]

Hello Rikk.

Do you know by accident whether the programmer want to work at the issue? Now we have LR 11.4.1 and the bug still exists.

Greetings, Hubertus

[Rikk Flohr: Photography]

Greetings, 

Updates for Adobe Photography products began rolling out Tuesday night, August 16th,  The updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience. 

[HubertusausBerlin]

Yeah!!! Great - it works. :)))

Thx a lot - and greetings to the guys!

Hubertus

[Lucas265191752nvg]

Hello,

My Lightroom classic is uptodate on macbook pro and still have this bug... 

[johnrellis]

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"My Lightroom classic is uptodate on macbook pro and still have this bug... "

Initial troubleshooting steps:

1. Do the menu command Help > System Info and copy/paste here the first ten lines so we can see exactly which versions you're running.

2. Post a screenshot of the Folders panel with the problem folder showing, and another screenshot of what happens when you type its name in the Filter Folders box.  For example:

 

[Lucas265191752nvg]

Version Lightroom Classic: 11.5 [ 202208080927-8a575c91 ]
Licence: Creative Cloud
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 12
Version : 12.6.0 [21G115]
Architecture de l'application : arm64
Nombre de processeurs logiques: 10
Vitesse du processeur : NA
Version SQLite: 3.36.0
Mémoire intégrée : 32 768,0 Mo

Maybe there is a problem on the catalog and not the soft ?

Thanks,
Lucas

[johnrellis]

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"Maybe there is a problem on the catalog"

I think you're encountering a different problem than the bug reported fixed in this thread, and it may be specific to your catalog.  The problem doesn't occur in my LR 11.5 / Mac OS 12.6:

With that bug reported and fixed in this thread, typing a letter with a diacritical mark (e.g. é or ü) in the Filter Folders box would fail to match a folder containing that mark (Soirée or Hügel).  But you're typing a string with no diacritical mark.

I verified that in LR 11.2 (which has this bug), "Soir" correctly matches the folder "Soirée. 

Some troubleshooting steps to narrow down the issue and perhaps find a workaround or file an actionable bug report:

1. Try running LR in English -- does the problem happen then?  (Change Preferences > General > Language.)

2. While running LR in French, make a test catalog and import just the folder "6 Soirée" into it, using the Add option in the Import window (rather than Copy or Move).  Does the problem occur with that test catalog?